Business Development Specialist

Job Summary:

The Business Development (BD) Realm Associate supports the growth of the business by identifying new opportunities, nurturing client relationships, conducting market research, and coordinating business development initiatives. This role works closely with internal stakeholders to generate leads, prepare proposals, and ensure a seamless client experience from prospecting to onboarding.

Key Responsibilities:

• Identify and qualify new business opportunities through market research, networking, referrals, and outbound prospecting.
• Build and maintain strong relationships with prospective and existing clients.
• Conduct market and competitor analysis to identify trends and business opportunities.
• Schedule and coordinate meetings, presentations, and business discussions with potential clients.
• Assist in preparing proposals, quotations, presentations, and contract documentation.
• Maintain accurate client records, sales pipelines, and opportunity tracking in the CRM system.
• Follow up on leads and client inquiries in a timely and professional manner.
• Collaborate with Operations, Finance, Marketing, and other internal teams to support client requirements.
• Monitor business development metrics and prepare regular sales and pipeline reports.
• Represent the company during client meetings, networking events, and industry activities as required.
• Ensure compliance with company policies and confidentiality standards.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, Management, Communications, or a related field.
• At least 1–3 years of experience in business development, sales, account management, or client relations.
• Experience in the food & beverage, retail, restaurant, franchising, or hospitality industry is an advantage.
• Strong communication, negotiation, and interpersonal skills.
• Excellent presentation and relationship-building abilities.
• Proficient in Microsoft Office (Excel, PowerPoint, Word) and CRM systems.
• Highly organized with strong attention to detail and the ability to manage multiple priorities.
• Willing to travel for client meetings and business development activities.

Preferred Competencies:

• Business acumen and commercial awareness.
• Strong analytical and problem-solving skills.
• Results-driven with a proactive mindset.
• Ability to work independently and collaboratively.
• Excellent time management and organizational skills.
• Customer-focused with a high level of professionalism.
• Adaptable and able to thrive in a fast-paced environment.

Key Performance Indicators (KPIs)

• Number of qualified leads generated.
• Client meetings and presentations conducted.
• Proposal conversion rate.
• New business/accounts acquired.
• Revenue generated from new clients.
• Client satisfaction and relationship retention.
• CRM data accuracy and timely reporting.

This job description is suitable for a Business Development Associate focused on generating new business, supporting sales activities, and maintaining strong client relationships across restaurant, retail, or multi-brand operations.