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Unhoop Philippines Inc.

Support Staff

Unhoop Philippines Inc.
Makati City
Fresher
PHP 16,000 - 18,000 per month

This job is no longer accepting applications

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  • Posted 2 months ago

Job Description

Description

We are seeking a Support Staff to join our team . The Support Staff will be responsible for providing assistance and support to our tutors. FRESH GRADUATES are welcome to apply!!!

Responsibilities:

  • Receive and respond to tutors for whatever concerns they may have that are related to their services for the company
  • Manage the schedules of tutors to ensure enough lessons are provided daily
  • Answer the tutors inquiries (through Skype, email, or SMS)
  • Work together with Japanese Customer Support in dealing with student concerns (e.g. cancellation or transferring of lessons, contacting tutors, etc.)
  • Develop ideas for the improvement of the procedures related to operations in the Tutors Management Department
  • Fulfill other job-related tasks to be given by the immediate Supervisor

Qualifications:

  • Graduate of any 4-year degree or vocational courses (Fresh Graduates are welcome to apply)
  • Proficient in written and spoken English
  • Willing to work in Makati(This is an office-based job)
  • Willing to be in an afternoon shift (start of shift: 3PM)

*may still change to any of the shifts posted below

  • Willing to be trained (both as a support staff and as a tutor)
  • Shift during the support staff training:

Tuesday to Saturday I 3PM to 12AM

Rest days : Sunday and Monday

  • Shift during the tutor training:

Tue - Sat - 10AM - 7PM

  • Amenable to working on holidays and weekends
  • Must acquiesce to render overtime whenever necessary
  • Must be adaptive and culturally sensitive
  • Must have strong time management skills
  • Must have experience in basic to intermediate computer and internet troubleshooting

Additional Information:

  • Work is in Makati City (on-site): 10F King's Court I Building, 2129 Chino Roces Avenue, Makati City
  • Two rest days in a week Fri and Sat (may still change)
  • Other Department Shifts:
  • 4:30 AM to 1:30 PM
  • 11:00 AM to 8:00 PM
  • 1:00 PM to 10:00 PM
  • 3:00 PM to 12:00 MN

What to look forward to:

  • Experience working in a multicultural environment!
  • Receive HMO (Maximum Limit up to 200K) upon regularization
  • Annual company activities

Bachelors/ Degree

More Info

Job Type:
Permanent Job
Industry:
Tutoring, Language Learning
Role:
Operations
Function:
IT- Hardware/Telecom/Technical Staff/Support
Employment Type:
Full time

About Company

Unhoop Philippines Inc.

UNHoop Philippines, Inc. was founded in September 2009 as a subsidiary of Kensetsu System Co. Ltd., an IT and software development company in Japan. Over the years, we became as one of the leading providers of online English education in Japan. Our initial focus was providing conversation and business English courses for adults in Japan and Taiwan. As we grew, we tailored our curriculum to cater English lessons for children, offering engaging and interactive lessons. In July 2024, UNHoop Philippines joined Socioak Holdings Inc. This strategic partnership enabled us to broaden our reach and provide online blended learning lessons to elementary and high school public school students in Japan.
Our mission statement
Our Commitment
Our unwavering commitment to excellence has propelled us to the forefront of the online English education industry. We strive to be the premier choice for students seeking high-quality English lessons in Japan. Our dedication to providing top-notch service and highly qualified teachers has not only benefited our students but has also created valuable opportunities for Filipino educators.
Expanding Horizons
With a team of over 300 talented teachers, we are poised to expand our reach beyond Japan. Our goal is to offer our exceptional English lessons to individuals who aspire to improve their speaking and comprehension skills.
Our Commitment
Our unwavering commitment to excellence has propelled us to the forefront of the online English education industry. We strive to be the premier choice for students seeking high-quality English lessons in Japan. Our dedication to providing top-notch service and highly qualified teachers has not only benefited our students but has also created valuable opportunities for Filipino educators.
Expanding Horizons
With a team of over 300 talented teachers, we are poised to expand our reach beyond Japan. Our goal is to offer our exceptional English lessons to individuals who aspire to improve their speaking and comprehension skills.

Job ID: 104662243

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Last Updated: 18-09-2025 03:54:39 AM
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