Job Summary
We are looking for a proactive and detail-oriented Sales Assistant to support our sales team in achieving business growth. The Sales Assistant will play a key role in managing client inquiries, preparing sales documents, maintaining customer databases, and ensuring smooth communication between clients and internal teams. This role requires excellent organizational skills, a customer-focused mindset, and the ability to adapt in a fast-paced IT software environment.
Key Responsibilities
- Assist the sales team in preparing proposals, quotations, presentations, and contracts.
- Coordinate with clients to schedule meetings, product demos, and follow-ups.
- Maintain and update customer records in the CRM system.
- Respond to client inquiries via email, phone, or chat in a timely and professional manner.
- Support lead generation activities, including prospect research and initial outreach.
- Track sales performance, prepare reports, and monitor key metrics.
- Collaborate with the marketing team for campaigns, events, and product launches.
- Provide administrative support such as documentation, filing, and scheduling.
Qualifications
- Bachelors degree in Business Administration, Marketing, IT, or related field (preferred but not required).
- Experience in sales support, customer service, or administrative roles (experience in IT/software industry is a plus).
- Strong communication and interpersonal skills.
- Proficiency in MS Office/Google Workspace; experience with CRM software is an advantage.
- Organized, detail-oriented, and able to multitask effectively.
- Interest or basic knowledge in IT/software solutions is an advantage.
