Strong commitment to professional client service excellence.
Excellent oral and written communication skills, including the ability to present to technical and non-technical audiences.
Commitment to excellent customer service and adherence to the Company's Code of Ethics.
Above-average general management skills, self-starter, results-driven, and adept at managing change.
Highly motivated, detail-oriented, capable of maintaining confidentiality, and able to coordinate multiple projects.
Highly organized, analytical, and systematic.
Sense of urgency and initiative to perform duties without instructions.
Ability to work under minimal supervision and handle pressure and deadlines.
Willingness to work long hours.
Job Description:
Take full responsibility for the end-to-end management and coordination, definition, documentation, and satisfactory completion of projects.
Ensure all PM processes from initiation, planning, execution, monitoring & control to project closure (e.g., Kickoff, PM plans, risk control, project closeout) are completed, including proper monitoring and control of project and change management.
Communicate regular project status and financial reviews of assigned projects.
Conduct proper handover of projects for warranty and/or maintenance phase to the Service Delivery Manager and/or Maintenance team upon project closure.
Maintain a proper repository of project documents and ensure adherence to ISO9001 quality objectives and project delivery lifecycle.
Conduct regular cadence meetings for both internal and external customers/stakeholders as appropriate and maintain timely communication with all stakeholders.
Adhere to and practice compliance with the health and safety requirements of the company, project requirements, and applicable laws.
Ensure accurate financial forecasting and reporting of all company projects, including sales forecasts, customer and supplier billings and payments, inventory turnovers, expense control, and project profitability.
Execute the communication plan throughout the project lifecycle.
Undertake consultations with stakeholders to ensure that objectives and requirements for the successful completion of each project phase are fully understood and delivered.
Organize necessary resources, including procurement and manpower, and provide effective leadership to the project team. Take appropriate action when team performance deviates from agreed tolerances.
Facilitate open communication and discussion between stakeholders, using feedback to assess and promote understanding of the need for future changes in services, products, and systems.
Adhere to the Project Management Governance Guidelines of the company.
Perform other duties and responsibilities as related to your role in the company.
