We are seeking a detail-oriented and highly organized Infusion Scheduler to support a busy rheumatology practice. This role is responsible for coordinating infusion appointments, ensuring appropriate time allocation based on treatment needs, and communicating financial responsibilities to patients prior to their visit. The ideal candidate understands the nuances of infusion scheduling and can balance clinical workflow with patient communication.
Key Responsibilities
- Schedule infusion appointments based on treatment type and duration
- Coordinate scheduling to ensure appropriate spacing between patients, allowing adequate time for nursing staff to prepare and initiate IVs
- Adjust and manage the infusion schedule in the absence of a fixed template or standard scheduling grid
- Communicate closely with clinical staff to understand timing requirements for various infusion therapies
- Contact patients prior to appointments to review and explain their financial responsibility
- Ensure patients are informed of expected payments before arriving for their visit
- Maintain accurate and up-to-date scheduling and patient records in the system
- Provide a high level of patient service while handling sensitive financial conversations
Qualifications
- Previous experience in medical scheduling, preferably within infusion services, oncology, rheumatology, or specialty care
- Strong understanding of appointment timing, coordination, and clinical workflow
- Experience discussing patient financial responsibility, insurance verification, or benefits is highly preferred
- Excellent communication and organizational skills
- Ability to work independently and make judgment calls in a fluid scheduling environment
- Familiarity with ECW
- Infusion scheduling experience in a specialty practice (rheumatology)
- Experience working with prior authorizations, benefits verification, or patient financial counseling
Perks
- Permanent Work From Home
- Leave Credits
- Monetary Allowance
- Annual Bonus
- Weekly Paychecks
- Fixed Weekends Off
- Thriving Company Culture with Complete Autonomy
- Exclusive Specialized Training Programs
- Unlock Your Potential with a Highly Competitive Salary
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Who are we
MedCore Solutions is the healthcare division of BizForce, dedicated to supporting U.S.-based healthcare clients through a skilled remote workforce in the Philippines. We specialize in connecting top clinical and administrative talent with reputable healthcare organizations, ensuring high-quality care delivery while providing rewarding work-from-home careers.
