Tracking Corporate Assistant

Tracking Corporate Assistant (Up to ₱40K | Remote | FREE AI Certification)

Cebu City | Night Shift (10:00 PM – 7:00 AM PH TIME)

You own the data integrity and coordination between lenders and insurance providers, acting as the primary link to ensure collateral—from real estate to vehicles—is properly protected. Your work involves reviewing complex policy batches, cross-referencing high-stakes data points like VINs and loan numbers, and resolving discrepancies through professional communication with external agents.

This is not a basic virtual assistant role. You operate within a structured insurance ecosystem where your Flowchart Mindset prevents documentation gaps and ensures SECURE protocol compliance. Best suited for detail-oriented professionals who thrive on data architecture, value operational cadence, and prefer clear, measurable outputs over ambiguity.

YOU'RE LIKELY A STRONG FIT IF YOU HAVE

• 1–2 years of experience in an operational, executive assistant, or insurance support role.
• Hands-on responsibility for data verification, record management, or insurance policy review.
• Technical proficiency in Microsoft Office Suite and navigating VPN-connected environments.
• Experience in stakeholder coordination, specifically managing professional email and fax correspondence.
• Structural Commitment: Willingness to work a permanent night shift aligned with U.S. Pacific Time and maintain a stable home-office setup.

STRONG SIGNALS

• College Graduate (any 4-year degree).
• Prior experience with U.S.-based insurance or property & casualty (P&C) workflows.
• Familiarity with SECURE document delivery protocols and internal tracking systems (e.g., Comet).

RESPONSIBILITY PILLARS

Data Architecture & Processing

You own the Precision Engine—ensuring borrower information and lender interests are perfectly documented to prevent risk.

• Review PDF batches of insurance policies to verify loan numbers, VINs, and addresses.
• Update or architect new entries in internal applications, ensuring lenders are listed as Loss Payee or Mortgagee.
• Maintain inventory integrity by categorizing and processing secure documentation within VPN environments.

Communication Triage & Coordination

You ensure the transition from missing data to a complete file is seamless through disciplined follow-ups.

• Manage high-volume email and fax requests to insurance agents to retrieve missing policy details.
• Extract and securely deliver critical documents (Impound Bills, Memos) to lenders under strict protocols.
• Resolve data discrepancies and answer customer queries with a professional and authoritative demeanor.

ABOUT THE CLIENT

A U.S.-based full-service insurance and risk management organization provides niche solutions in property, casualty, and employee benefits for diverse industries. Known for specialized expertise and high-touch service standards, the offshore support team works within defined scopes, documented workflows, and predictable review cycles.

What's in it for you

• Work From Home (WFH) / Full-time
• US Pacific Time Schedule (8:00 AM – 5:00 PM PST)
• Comprehensive training on internal tracking systems

Benefits of GOTEAM

Accelerate Your Personal Growth

• Company-provided laptop + second monitor
• Industry-best HMO for 1 dependent + extended dependents (₱200,000 coverage, private room, ₱10,000 meds reimbursement)
• Option to enroll up to 4 additional dependents via salary deduction
• ₱1M life insurance coverage
• Membership in GoTeam Sports Club, Yoga, and Wellness Programs

Unlock Your Possibility

• Prorated 5 days Vacation Leave + 5 days Sick Leave upon regularization
• 5 Service Incentive Leave (SIL) days upon first work anniversary (convertible to cash if unused)
• Salary loan access (post-regularization)
• Employee discounts, raffles, and Day-1 welcome gift
• Opportunity to win a trip to Bali through company programs

Live Your Purpose

• Join GoTeam Cares volunteer programs
• ₱10,000 referral bonus
• Monthly gratitude events, team dinners, and leadership talks

Your Family's Benefits

• 24/7 financial, legal, and counseling support (up to 4 family members)
• Free telemedicine consultations
• Virtual family events and prize opportunities

OUR HIRING PROCESS

What Happens After You Click Apply

When you click Apply, you'll be taken to Multiplai Interview Room.

Our AI-powered, self-guided interview experience designed to be fair, flexible, and stress-free. You can start immediately or complete it later at a time that works for you.

What you'll need:

• Stable internet connection
• Desktop or laptop
• Headset

You'll answer interview questions at your own pace—no live interviewers, no surprise questions, and no pressure. Once completed, the platform generates an AI-assisted summary of your responses, and one of our recruiters will follow up with the next steps.

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