Human Resources Manager

Crown Worldwide Group is a privately owned, global logistics company founded in 1965 and headquartered in Hong Kong. We are an extraordinary and purposeful business committed to making it simpler to live, work and do business anywhere in the world, delivered through our broad portfolio of complementary brands. Together these enable us to; relocate people's lives and possessions, help companies move teams to new locations near and far and help them manage their workspaces. We also transport, store and install precious art collections and keep company data and records safe, yet accessible.

We oversee a wide-ranging CSR program which supports local and global charities, actively champions employee wellbeing and continually seeks to reduce our environmental footprint. We are also proud of our diverse and inclusive culture. This provides all our employees with a sense of belonging which allows them to reach their full potential.

Discover Crown. www.crownworldwide.com

Responsible for leading the country HR agenda as a strategic business partner, ensuring Crown has the leadership, capability, engagement, and future-ready skills needed to deliver its 2030 Group Strategy. The HR Manager will move HR beyond transactional support by strengthening core HR operations, using people data and insight to guide decisions, and developing practical programs that improve employee experience, talent retention, succession planning, organizational capability, and workforce readiness. Acting as a trusted internal consultant to senior management, the role will help create an inclusive, accountable, collaborative, and innovative workplace where people are empowered to contribute to profitable growth, operational excellence, customer value, and the One Crown ambition.

Key responsibilities

Strategic Leadership

• Develop and execute the country HR strategy aligned with local business objectives and Crown's 2030 Group Strategy, particularly the Passionate People, One Crown and Operational Excellence priorities.
• Drive the evolution of HR from transactional support to a strategic value-creating business partner, while ensuring efficient, compliant, and professional administration of all core HR processes across the employee lifecycle.
• Partner closely with senior management to translate Group direction into local people plans, workforce priorities, and role-based objectives that help employees understand the part they play in achieving Crown's ambition.
• Use people data, employee feedback, and business insight to identify emerging workforce risks, capability gaps, engagement opportunities, and practical actions that support stronger performance.
• Lead organizational change and culture-building initiatives that strengthen accountability, collaboration, entrepreneurship, innovation, inclusion, and readiness for future business needs.

Talent Management & Organizational Development

• Design and implement programs that strengthen leadership capability, employee engagement, learning, career development, and internal mobility.
• Partner with leaders to identify current and future skills requirements, including technology, digital capability, innovation, commercial awareness, customer focus, and change leadership.
• Build stronger talent pipelines and succession plans for key positions, using structured talent reviews, individual development plans, and targeted leadership development pathways.
• Support retention of high-performing and high-potential employees by improving development opportunities, manager capability, recognition, career visibility, and employee engagement.
• Conduct organizational design reviews to ensure structures, roles, spans of control, and capabilities are aligned with evolving business needs and productivity expectations.

Performance & Culture

• Help drive a culture of accountability, collaboration, customer focus, continuous improvement, and One Crown teamwork across businesses and functions.
• Ensure performance management processes clearly align individual and team objectives with business priorities, Group strategy, and local KPI targets.
• Strengthen employee experience and sentiment by listening actively, acting on feedback, and helping leaders create an inclusive workplace where employees feel valued, equipped, and empowered.
• Develop stronger rewards and recognition practices that reinforce high performance, innovation, customer value, learning, and behaviors aligned with Crown's values.

Compliance & Employee Relations

• Maintain positive employee relations through proactive engagement, risk management, and policy development.
• Be well versed in labor relations and law to ensure Crown's compliance with both internal standards of care and external regulation.
• Embed ESG, inclusion, wellbeing, and responsible employment practices into HR policies and supplier/partner expectations where relevant.

HR Operations & Service Excellence

• Establish HR service standards and ensure consistent, professional, timely, and employee-centered HR support across the organization.
• Simplify, standardize, and digitize HR processes where possible to reduce manual work, improve productivity, and strengthen the employee experience.
• Maintain accurate HR data, records, dashboards, and reporting to support compliance, workforce planning, talent decisions, and leadership accountability.
• Track and support local people KPIs, including employee experience and sentiment, upskilling, talent development, retention, future skills, and leadership readiness.
• Balance operational excellence with strategic contribution, ensuring HR remains agile, efficient, compliant, and focused on activities that add measurable value.

What we offer

• Work in international environment supporting clients from all over APAC, work with colleagues from multiple countries on daily basis
• Work in a dynamic team with opportunities for growth
• Learning opportunities in the field of relocations, international logistics and mobility
• Work on new projects for an industry leader with over 50 years history
• Summary of benefits offered (health, life and personal accident insurances, birthday leave, 2 days volunteering leave, PTO's from 15 and up to 20days)
• Language courses, Well-being Program, Mentoring Program, Employee Referral Program
• Performance bonus
• Career development path
• CSR, ED&I, Work-life balance initiatives

Call to action

If all above mentioned sounds interesting and motivating for you (and you have a suitable profile) we are looking forward to receiving your updated CV and discussing your career!

Company Values

At Crown we pride ourselves with the quality we deliver and values we stand by.

• We are CARING about people and their experience
• Always DETERMINED to do our best and to always keep improving
• We are genuinely THERE when our customers and colleagues need us
• We encourage the SHARING of knowledge amongst each other
• We continuously remain OPEN-MINDED to stay innovative

Equal Employment Opportunity

Crown is an equal opportunities employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to race, religion, gender, pregnancy, national origin, age, physical and mental disability, marital status, gender orientation, gender identity, military/veteran status, or any other characteristic protected by law. Crown welcomes applications from all suitably qualified candidates eligible to live and work in the designated geographical region. We are committed to diversity, and to employee well-being, engagement and development.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.