GENERAL RESPONSIBILITIES:
- Business Partner supporting company initiatives including any client interaction, management development & implementations.
- May be called upon to assist in department duties/ needs of the Ortigas and Clark offices if needed.
- Conduct investigations of ER issues; provide direction on resolution at a strategic level to promote consistent business practices, while simultaneously mitigating risk to clients and CBPS.
- Coordinates the process of on-boarding new hires and ensures consistent orientation.
- Develop metrics to gauge employee satisfaction and present aggregate results along with action plans to improve satisfaction and productivity to strengthen client satisfaction and increase productivity.
- Consult with corporate regional team and operations to develop succession planning strategies & develop IDP programs for employees
- Responsible for helping to keep a complete and accurate employee record for the Philippine region
- Serves as regional resource for HR policy updates and benefit & compensation matters
- Ensures timely submission of government/statutory forms & reports. Assists all employees with questions on loans and other benefits while partnering with the Sr. HR Manager to ensure that the department follows all regulatory matters
- Acts as regional liaison for Corporate HR at the Orti Office
- And, as expected of every employee of Canon Business Process Services Philippines, Inc. (CBPSP), the HR Generalist I is expected to:
- Maintain or exceed CBPS quality standards for all assigned tasks.
- Demonstrate commitment and enthusiasm to exceed client expectations.
- Conduct behavior in a professional manner, consistent with normal business practices.
- Protect confidentiality, integrity and availability of sensitive information, in line with the Information Security policy of the organization.
- Adhere to all CBPS policies and procedures.
MINIMUM QUALIFICATIONS:
- 5+ years HR experience in a professional business setting
- 3+ years HR Generalist experience required
- Some exposure to full cycle recruiting as it will be necessary for this person to partner in all recruiting activities based on business needs.
- Can work in a Hybrid Set-up in a Mid-shift schedule
- Proficient in the use of Microsoft Word, Excel and PowerPoint
- Knowledge of HRIS systems
