Join Sangoma, a leader in business communications, as our HR Associate Sangoma is committed to Empowering Businesses with Essential Communications through our cutting-edge Unified Communications, UCaaS, CCaaS, VOIP, and Hybrid solutions, enhancing connectivity and streamlining communication for organizations of all sizes. In this role, you will play a dual role in IT recruiting and HR generalist responsibilities. This individual contributor role requires a proactive, analytical thinker with a Level of detail who enjoys collaborating with multiple teams. This hybrid role is best suited for someone who is comfortable aligning with North American hours
Requirements
Your Role:
IT Recruiting (50% of the time)
- Source, screen, and engage top technical talent across multiple functions
- Partner with hiring managers to define job requirements and develop innovative sourcing strategies
- Manage the full cycle recruiting process, from interview coordination to offer negotiations
- Provide a stellar candidate experience, ensuring a seamless and engaging hiring process
- Analyze recruiting data and metrics to improve efficiency and hiring outcomes to create monthly reports
- Represent the company at job fairs and networking events to attract diverse talent
HR Generalist Responsibilities (50% of your time)
- Act as the first point of contact for employee HR inquiries, providing guidance on policies, benefits, and workplace matters
- Support activities centered around the employee experience of onboarding, transfers, and offboarding
- Assist with employee relations, performance management, and compliance initiatives
- Maintain accurate HR records and support HRIS data integrity
- Generate reports and insights to support data-driven HR decision-making
- Contribute to training and development initiatives to enhance employee growth
- Partner with the HR team to drive engagement, culture, and continuous improvement projects
- Liaise with government agencies (SSS, PhilHealth, Pag-IBIG, DOLE, BIR) to ensure compliance with statutory requirements
- Coordinate with partner vendors (e.g., HMO, training providers, recruitment agencies) to support HR programs and benefits
- Perform other related tasks as may be assigned from time to time as required
