Senior Associate Lead - HR

Company Description

Infosys BPM Philippines, established in 2007, is a global leader in next-generation Business Process Management services. Operating in three business sites in Muntinlupa and Taguig, the company employs over 2,300 professionals. Known for its Centers of Excellence in Finance and Accounting, Customer Service, and Service Desk, Infosys BPM Philippines provides high-quality voice-based, front-office, and back-office solutions. The organization is committed to diversity, equity, and inclusion, ensuring a workplace free from discrimination and adhering to a policy of equal employment opportunities for all individuals.

Role Description

This is a full-time hybrid role for a Senior Associate Lead - HR, primarily based in Taguig with some flexibility for remote work. The role involves managing HR operations, supporting recruitment and onboarding processes, maintaining employee records, and implementing initiatives that foster employee engagement and retention. The Senior Associate Lead will play a strategic role in executing HR policies and analyzing metrics to improve organizational development, compliance, and employee relations.

Qualifications

• Strong expertise in HR Operations, including employee lifecycle management and HR compliance
• Proficiency in Recruitment, Onboarding, and Talent Acquisition processes
• Experience in Employee Engagement and Retention strategies
• Analytical skills to monitor HR metrics and support organizational development initiatives
• Excellent communication, interpersonal, and problem-solving skills
• Knowledge in HR Information Systems and relevant tools
• Bachelor's degree in Human Resources, Business Administration, or a related field
• Relevant HR certification (e.g., PHR, SHRM-CP) is a plus