Executive Assistant to the Founder
Department: Executive / Administration
Location: Remote
Employment Type: Full-time
Position Summary
The Executive Assistant to the Founder provides high-level administrative, operational, and personal support to ensure the Founder's time, attention, and priorities are protected and advanced. This role is responsible for calendar and communications management, executive-level coordination, business administration, and selected HR/people-operations tasks.
Operating within a fast-paced e-commerce business, the Executive Assistant must thrive in a dynamic environment with many moving parts—vendors, partners, customer needs, marketing initiatives, fulfillment coordination, and internal workflows. The ideal candidate is resourceful, proactive, and detail-oriented, with a continuous-improvement mindset that identifies friction, tightens systems, and makes the business more organized, predictable, and scalable.
Confidentiality is paramount: this role will handle sensitive personal, financial, HR, and business information and requires strict discretion.
Key Responsibilities
- Executive Support
- Manage Founder's calendar, appointments, and travel logistics
- Screen, prioritize, and draft communications (email, calls, messages)
- Prepare briefing materials, agendas, and follow-ups for meetings
- Business Operations
- Coordinate with vendors, partners, and internal teams to ensure smooth workflows
- Track deliverables, deadlines, and project milestones
- Support marketing, fulfillment, and customer service initiatives as needed
- Administrative & HR Support
- Assist with onboarding, documentation, and people-operations tasks
- Maintain confidential records and files
- Support budgeting, reporting, and operational documentation
- Continuous Improvement
- Identify inefficiencies and propose streamlined processes
- Implement organizational systems to improve scalability and predictability
Qualifications
- Education & Experience
- Bachelor's degree preferred (Business Administration, Communications, or related field)
- 3+ years of experience in executive assistance, operations, or business administration
- Experience in e-commerce or fast-paced entrepreneurial environments is a plus
