Ecommerce Specialist

Company Description

At Amico Innovations Inc., we believe pets are family—and they deserve the best. We are a science-driven pet care company dedicated to helping pets live happier, healthier, and longer lives through thoughtfully developed, super-premium products. Founded in 2024 and backed by Monde Nissin Corporation, Amico combines global expertise with local insight to create trusted solutions for modern pet families.

Role Description

We are looking for a proactive and detail-oriented E-Commerce Specialist to oversee and optimize our brand's presence across major e-commerce platforms such as Shopee, Lazada, and TikTok Shop. This role focuses on managing digital storefronts, driving online sales performance, and ensuring a seamless customer experience across all e-commerce channels.

Key Responsibilities

E-Commerce Storefront Management

• Oversee product listings to ensure accuracy, visual appeal, and search optimization.
• Manage pricing, promotions, inventory levels, and timely product updates across all platforms.
• Monitor and respond to customer inquiries, ensuring high-quality service and satisfaction.
• Collaborate with marketing and sales teams to align product campaigns and platform-specific strategies.
• Analyze store performance metrics (traffic, conversion rates, and sales) and provide actionable recommendations for improvement.

Platform Performance & Optimization

• Supervise day-to-day operations of e-commerce platforms, ensuring smooth workflows and timely updates.
• Identify trends, monitor competitor activity, and implement strategies to improve visibility and sales.
• Recommend and implement process improvements to enhance operational efficiency and customer experience.

Qualifications

• 1–2 years of experience in e-commerce management, digital marketing, or related roles.
• Strong knowledge of e-commerce platforms like Shopee, Lazada, or TikTok Shop.
• Analytical mindset with ability to interpret performance data and drive actionable improvements.
• Excellent organizational, communication, and problem-solving skills.
• Able to work independently and thrive in a fast-paced, dynamic environment.