Provide technical support to Customer Care Specialists/Customer Care Associates and Field Service Engineers on back-up and recovery for databases and replication servers;
Perform back-up and recovery for databases and replication servers;
Design and load schedules and automated processes for servers;
Meet service commitments and assigned deliverables based on service level agreement;
Participate in production verification activities and developing user interface strategy;
Monitor and analyze system performance and capacity and report to Database Administration Manager for review;
Implement, maintain and test database on production and development platforms including replication services;
Create, maintain and execute work plans;
Identify and track issues, risks and action items, provide status to affected stakeholders and facilitates its resolutions;
Implement migration of new builds;
Configure database server and other related software;
Install or upgrade new releases of vendor database software;
Develop and implement database standards including automation of common routines; and,
Migrate databases across various hardware platforms.
Minimum Qualifications
Bachelor's Degree in Computer Science, Management Information Systems, Information Technology or any IT-related course
Must have at least 4 years of IT experience with at least 2 years of DBA experience
Knowledgeable in Sybase, MS SQL, Oracle,
Knowledge in T-SQL or PL/SQL
With background in basic and advanced programming such as .Net, python, java, javascript, C or C++, SQL or any similar programming language
With background in any Server Application such as web servers, API, IIS or any similar server applications
