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prime results payment collection

Customer Service Representative

prime results payment collection
Taguig, Philippines
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  • Posted 14 hours ago
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Job Description

  • As a Customer Service Representative (Telecollectors), you will be responsible for contacting customers to collect outstanding debts and negotiating payment terms. You will maintain a professional demeanor and adhere to company policies and legal requirements to achieve successful collections while maintaining customer relationships.
  • Contact customers via phone to remind them of outstanding debts and facilitate payment arrangements.
  • Negotiate payment plans and settlement agreements within company guidelines.
  • Record and update customer information and interactions in the company database.
  • Handle customer inquiries and disputes regarding their accounts.
  • Maintain compliance with federal, state, and local collection laws and regulations.
  • Achieve monthly collection targets and contribute to the teams success.
  • College or High school diploma or equivalent; additional education is a plus.
  • Previous experience in collections, customer service, or a related field preferred.
  • Strong communication and negotiation skills.
  • Ability to handle difficult conversations and remain calm under pressure.
  • Proficiency in using computer systems and databases.
  • Strong attention to detail and organizational skills.

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Customer Service
Employment Type:
Full time

Job ID: 149406719

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Last Updated: 21-06-2026 11:20:05 PM
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