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Customer Service Representative

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Job Description

Description

  • Provide exceptional customer service through various communication channels.
  • Respond to customer inquiries and resolve issues promptly and effectively.
  • Maintain a detailed record of customer interactions and transactions.
  • Collaborate with team members to enhance service delivery and efficiency.
  • Assist in the development of customer service procedures and policies.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: 02 years of experience in customer service or related fields.
  • Skills and Competencies: Excellent communication skills in English.
  • Skills and Competencies: Strong customer service orientation.
  • Skills and Competencies: Familiarity with call centre operations and software.
  • Qualities and Traits: Empathy and patience in dealing with customer concerns.

More Info

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About Company

Job ID: 149115821