Creative Services Manager

THE COMPANY

Singlife's purpose is to democratize access to meaningful financial protection. Our unique business model uses the smartest technologies to put you in control of your finances, by providing tools and solutions that fit your needs, your budget, and are always on hand. A start-up in a long-standing industry, the company has showed how combining new technologies with life insurance makes it possible for people to manage their finances more effectively and efficiently. Singlife is growing at an exceptional rate driven by a growing portfolio of partnerships with platforms like GCash, where we make our meaningful insurance propositions more accessible to the wider market.

About the Role

We're looking for a Creative Manager who blends strong creative execution with leadership and project management. This role goes beyond design as you'll guide creative direction, manage workflows, and ensure high-quality delivery across all marketing touchpoints. You should be both a hands-on senior creative and a strategic thinker, someone who can generate ideas, execute when needed, and lead a team to bring campaigns to life efficiently.

Key Responsibilities

Creative Direction & Execution

• Lead the development of creative concepts across digital, social, and print

• Ensure all outputs meet brand standards and campaign objectives

• Contribute hands-on to design, motion graphics, and multimedia assets when needed

• Provide clear creative direction and feedback to designers

Project & Stakeholder Management

• Own end-to-end creative project management from brief to delivery

• Manage timelines, priorities, and resources across multiple projects

• Work closely with marketing, engagement, and external teams to align on deliverables

• Translate business goals into actionable creative briefs

Team Leadership & Development

• Manage and mentor junior and senior designers

• Review work, provide constructive feedback, and elevate overall team output

• Help define workflows and improve team efficiency

• Foster a collaborative and idea-driven creative culture

Strategy & Innovation

• Bring fresh, conceptual thinking to campaigns and brand initiatives

• Stay updated on trends in digital, motion, and content creation

• Identify opportunities to improve creative impact and production processes

Qualifications

• 5–8+ years experience in a multimedia / creative role, with at least 2 years in a leadership capacity

• Strong portfolio showcasing digital, social, and motion work

• Proven ability to conceptualize and execute campaigns

• Experience managing multiple projects and stakeholders simultaneously

• Strong understanding of design, animation, and content production workflows

• Excellent communication and organizational skills

Tools & Skills

• Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere)

• Familiarity with Figma for design collaboration.

• Understanding of content formats across platforms (social, app, web, paid media)

• Bonus: Experience with AI tools for creative production