Business Development Manager

Role Description

This position offers full-time, part-time, or commission-based engagement options, based on the candidate's availability and expertise. The Business Development Manager will work on-site in Pasig and is responsible for driving business growth by identifying new opportunities and strengthening client relationships.

Key responsibilities include developing and managing a robust sales pipeline, performing in-depth market research, and presenting tailored proposals to decision-makers. The role also involves negotiating business terms, coordinating with internal teams to address client requirements, and ensuring a high level of customer satisfaction. The Business Development Manager will play a critical role in shaping revenue strategies and contributing to the company's long-term success.

Qualifications

• Proven Experience in BPO Business Development:

Demonstrated ability to identify, engage, and convert potential clients within the Business Process Outsourcing industry, specializing in lead generation, customer support, technical support, and back-office solutions.

• Active Prospect Pipeline:

Currently managing a list of qualified prospective clients who have expressed interest in outsourcing services, with ongoing communication and scheduled follow-ups for potential closures.

• End-to-End Sales Capability:

Skilled in prospecting, cold outreach, client pitching, proposal creation, contract negotiation, and handover to operations.

• Strong Market Understanding:

Knowledgeable about global outsourcing trends, cost-optimization strategies, workforce scalability, and competitive positioning in the BPO sector.

• Client Relationship Management:

Experienced in building trust-based, long-term relationships with key decision-makers including founders, CEOs, COOs, procurement heads, and vendor managers.

• Performance-Driven Approach:

Consistent record of meeting and exceeding KPIs such as leads generated, appointments set, proposals submitted, and deals closed.

• Communication & Presentation Skills:

Exceptional verbal and written communication, able to deliver compelling presentations tailored to different industries and client needs.

• Strategic Prospecting & Market Segmentation:

Ability to identify ideal client profiles (ICPs) across industries such as e-commerce, fintech, SaaS, healthcare, logistics, and IT support.