Job Summary
The Accounts Receivable (AR) Specialist is responsible for managing and monitoring customer accounts, ensuring timely and accurate invoicing, collections, and application of payments. This role plays a key part in maintaining healthy cash flow, resolving billing issues, and supporting month-end close activities.
Key Responsibilities
- Generate and issue accurate customer invoices in a timely manner
- Monitor accounts receivable aging and follow up on overdue balances
- Apply customer payments (checks, ACH, wire transfers, credit cards) accurately in the system
- Investigate and resolve billing discrepancies and payment issues
- Communicate with customers regarding invoices, statements, and collections
- Maintain accurate AR records and documentation
- Prepare AR reports, reconciliations, and aging schedules
- Support month-end and year-end close processes
- Coordinate with Sales, Operations, and Finance teams to resolve account issues
- Ensure compliance with company policies and internal controls
Qualifications & Requirements
- Bachelor's degree in Accounting, Finance, or a related field (preferred)
- 13+ years of Accounts Receivable or related accounting experience
- Strong knowledge of AR processes, invoicing, and collections
- Proficient in MS Excel (VLOOKUP/XLOOKUP, Pivot Tables a plus)
- Experience with ERP/accounting systems (e.g., NetSuite, SAP, Oracle, QuickBooks)
- Strong attention to detail and organizational skills
- Excellent written and verbal communication skills
Preferred Skills
- Experience working with US or international clients
- Familiarity with month-end close and reconciliations
- Ability to manage multiple accounts and deadlines
- Problem-solving mindset and customer-service orientation
Work Setup (optional edit as needed)
- Work Schedule: [Day / Night / Flexible]
- Location: [Onsite / Hybrid / Remote]