Workday Analyst

Architect HR Systems Behind Technology That Powers Social Impact

Our client is one of the world's largest and fastest-growing social good software companies, founded in 2021 with a bold mission to increase charitable giving nationwide. They empower over 170,000 nonprofits, corporations, foundations, and public agencies through enterprise-grade solutions for fundraising, CSR, advocacy, grant management, and case management. Supporting $18B in annual giving and touching more than 40 million lives, they combine innovation, impact investing principles, and award-winning technology to scale measurable social change globally.

Job Snapshot

Employment Type: Full-time
Shift: Night shift, Weekends off
Work Setup: Permanent Work From Home

What's in It for You

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Night differential pay to maximize your earnings
• Permanent WFH arrangement
• Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

About the Role

As a Workday Analyst, you will operate at the core of HR technology governance within a high-growth, purpose-driven global software enterprise. Your accuracy in configuration, reporting, integrations, and system security directly protects data integrity, employee experience, and enterprise compliance.

You will collaborate closely with the HRIS function to ensure Workday runs with operational discipline and structured control-supporting upgrades, resolving Tier 1 and Tier 2 issues, and reinforcing governance standards. This is a long-term global career path for professionals who value system ownership, process rigor, and meaningful impact behind mission-driven technology.

The Qualifications We Seek

• 3-5 years of intermediate experience working with Workday in a support or operational capacity
• Strong attention to detail and organizational skills
• Demonstrated ability to follow established procedures with minimal supervision
• Solid problem-solving and analytical skills for researching and resolving Tier 1 and Tier 2 issues
• Familiarity with HR processes and data privacy principles is an advantage

Key Responsibilities

• Partner with HRIS to configure, maintain, and enhance Workday business processes, reports, integrations, and security roles
• Provide Tier 1 support by troubleshooting Workday issues, escalating complex cases when required, and ensuring resolution follow-through
• Monitor and process tickets and requests accurately and within agreed timelines
• Support system updates and participate in testing and rollout of new features, upgrades, and configuration changes
• Develop and maintain custom Workday reports, including calculated fields
• Research integration and data issues and implement solutions aligned with documented best practices
• Create and update user guides, documentation, and basic training materials for internal stakeholders
• Follow governance protocols to ensure data privacy, accuracy, and system security compliance

Welcome to Emapta Philippines!

Join a team that values camaraderie, excellence, and growth. Recognized as one of HR Asia's Great Places to Work 2025, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra!