US Administration Assistant (Onsite)

US Administration Assistant

Location: Clark, Cebu, Manila, or Tarlac, Philippines
Work Arrangement: Onsite, Full-time
Shift: Monday - Friday | 9:00 PM - 6:00 AM PHT (Night Shift / US EST)
Salary Range: Php 62,000 - Php 93,000

Unlock Your Potential!

At TOA Global, we have a deep commitment to empowering individuals to excel in their enterprises, careers, and communities. Our global footprint stretches across Australia, New Zealand, North America, and the Philippines, supporting our global clients in the accounting industry.

As a US Administration Assistant, you are the operational backbone of a fast-paced North American accounting firm. This role is designed for a highly organized professional who can manage the high-pressure demands of the US tax and accounting calendar. You won't just be managing a calendar; you will be the gatekeeper of efficiency-handling sensitive information, facilitating client onboarding, and ensuring that every compliance deadline is met with absolute precision.

Your Impact

• Strategic Calendar & Communication Management: Act as the primary point of contact for internal and external stakeholders. You will manage complex schedules, organize high-level meetings, and draft precise professional correspondence to ensure the client's office runs like a well-oiled machine.

• Onboarding & Compliance Specialist: Manage the logistics of client intake and onboarding events. You will assist with critical compliance tasks, such as managing W-9 forms and 1099 filings, and ensure all client documentation is prepared and filed according to firm standards.

• Information & Document Architect: Handle confidential and sensitive information with the highest integrity. You will prepare reports, presentations, and client proposals, maintaining a pristine digital and physical filing system that supports the overall efficiency of the firm.

• Operational Efficiency Leader: Oversee incoming correspondence and prioritize urgent requests to ensure key initiatives and deliverables stay on track. You will track Key Performance Indicators (KPIs) and provide proactive solutions for managing costs and enhancing client engagement.

• Client Service Excellence: Address client inquiries promptly and offer outstanding problem-solving support. Whether coordinating special projects or managing day-to-day office duties, your goal is to uphold the company's standards and enhance the client experience.

What You Bring

• The Experience:Minimum of 2 years administrative experience specifically within a U.S. accounting firm. You have direct exposure to workflow support and the management of complex compliance documentation.

• Technical Mastery: Familiarity with industry-standard practice management systems such as Thomson Reuters, CCH, or similar platforms. You are proficient in the Microsoft Office suite and have a strong understanding of US-specific administrative requirements.

• The Mindset: A proactive self-starter with exceptional attention to detail and strong English communication skills. You are a natural at multitasking and can manage high-priority projects independently while maintaining professional composure.

Why You'll Love It Here

We believe in rewarding high achievers with a work environment that fuels both professional growth and personal well-being.

• Work-Life Harmony: Sync perfectly with the North American market while enjoying a stable, predictable shift structure.

• Health & Security: Comprehensive HMO and Life Insurance coverage from your first day.

• Wealth & Growth: Competitive salary with annual performance reviews, tenure recognition, and a clear roadmap to Senior Admin or Office Management roles.

• The Hub Experience: Work from a modern facility featuring a breakout room with billiards, table tennis, or foosball-the perfect way to recharge during the US-aligned night shift.

• Fuel Your Night: Enjoy access to over 20 varieties of free coffee and chocolate drinks at our in-house bar to keep you sharp and energized throughout the US business day.