Training Team Lead

Qualifications:

• Amenable to work onsite at our Eastwood site, Quezon City
• Overall work experience of minimum 6 yrs. with minimum 4 yrs. experience in Training
• Experience in training automation/digitalization is preferred
• Solid understanding of and experience in Property and Casualty Insurance.
• Knowledge & experience of Six Sigma, Agile methodology & demonstrate a digital mindset is preferred

Job Description:

• Develop and lead a team of highly competent Trainers, delivering the best of training experience to the Account(s).
• Drive Training efficiency and effectiveness for the Account, through the Training Metrics.
• Plan, execute and monitor all training & development interventions to enhance team and operational excellence.
• Design end‑to‑end training curricula for P&C insurance roles (e.g., customer service, claims, underwriting support, sales support).
• Develop instructor‑led training (ILT), virtual, and self‑paced learning materials.
• Translate complex P&C insurance concepts into clear, learner‑friendly content
• Ensure training materials remain accurate and up to date with changes in products, processes, and regulations.