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Training Specialist

WNS Assistance
2-4 Years
Philippines, Quezon City
  • Posted an hour ago
  • Be among the first 10 applicants

Job Description

Qualifications:

  • At least 2 Years Completed College
  • At least 2 Years Call Center/BPO Process Training experience and;
  • Exposure to V&A Training and US Culture
  • Proficiency in MS Office with strong PowerPoint and Excel skills
  • Amenable to work onsite in Bridgetowne

Job Description:

  • Mainly responsible for facilitating classroom training and other training related interventions for the purpose of developing or enhancing knowledge, skill and attitude of associates
  • To manage NH Batches on Pre-Process; Culture and Soft Skills Training.
  • To Coach BAU Reps on Managing the CSAT of the Program
  • Set up daily/weekly huddles with trainees to track progress and resolve any issues

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Training And Development
Employment Type:
Full time

About Company

Job ID: 151705323

Last Updated: 28-07-2026 07:17:42 PM
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