Training manager

We are looking for an experienced and passionate Training Manager (onsite role)to lead and manage our training programs for online English teachers. This role is essential in ensuring high-quality instruction across our platform, supporting teacher onboarding, ongoing development, and pedagogical excellence. The ideal candidate will have experience in online English education for kids, team leadership, and training design tailored to virtual teaching environments.

Key Responsibilities:

• Supervise and Lead Training Teams: Manage a team of trainers and onboarding specialists, providing coaching, performance evaluations, and development plans.
• Training Program Management: Design, implement, and continuously improve scalable training programs for customers, partners, and internal stakeholders.
• Content Development Oversight: Collaborate with instructional designers to ensure high-quality learning materials, including videos, webinars, guides, and certifications.
• Quality Assurance: Monitor training sessions for quality, consistency, and learner engagement. Collect feedback and analyze training effectiveness.
• Reporting & Analysis: Track KPIs such as training attendance, certification rates, NPS, and post-training performance to evaluate impact.
• Cross-functional Collaboration: Work closely with Recruitment and Support to align training with business objectives.

Qualifications:

• Bachelor's degree in Education or a related field (Master's preferred).
• 3+ years of experience in online English teaching with at least 1 year in a supervisory or leadership role.
• Experience in the EdTech sector or K–12/education environments is highly preferred.
• Strong knowledge of adult learning principles and instructional methodologies.
• Excellent communication, leadership, and project management skills.
• Proficiency in LMS platforms (e.g., TalentLMS, Moodle), webinar tools (e.g., Zoom, Webex), and content authoring tools (e.g., Articulate, Canva, Google Workspace).
• Possess AI capabilities and knowledge.

Office address: Cyberscape Gamma Ruby road, ortigas center pasig

51 Talk is a leading online English education company founded in 2011. In 2016, we became the first Chinese online education company to be listed on the New York Stock Exchange. For over 14 years, we've focused on providing personalized, high-quality English learning experiences. As a global leader in 1-on-1 online instruction with international teachers, we believe in combining language knowledge with practical communication skills.

Our courses are trusted by learners across 50+countries, helping students gain the confidence to connect with the world. With a team of over 3000 employees,more than 25000 foreign teachers, more than 15 branches worldwide, we are committed to delivering exceptional educational experiences. We have offices in many countries in thePhilippines, China, Singapore, Thailand, Malaysia and Middle East. You will be essential in manage good talent and contributing to our company's growth in thePhilippines.