Time & Labor Management Specialist (Work from home)

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We are currently looking for a Time & Labor Management Specialist (Work from home) to support our client based in the US.

What's in it for you

There's a lot to love about Connext. Here are some of the reasons why:

• Competitive salary and bonuses
• 25% Night Differential Pay
• 20 Annual Leave Credits
• Health, dental, and life insurance
• Fun HR virtual and onsite events
• Professional development and training opportunities
• Employee assistance programs (EAP)
• Employee volunteer and community service opportunities
• Amenities for leisure and recreation
• Certified Great Place to Work (2022)

Job Summary:

The Time & Labor Management Specialist is responsible in configuring and maintaining payroll and timekeeping solutions within the UKG Ready platform to support client workforce management operations. The role ensures accurate time tracking, scheduling configuration, and system functionality while providing technical support and training to clients.

Responsibilities:

Develops and maintains advanced knowledge of UKG Ready payroll and Time and Labor Management (TLM) products and services.

Supports assigned payroll and TLM clients by assisting with payroll processing, system troubleshooting, and configuration of UKG Ready scheduling and time tracking features.

Configures and maintains scheduling, time tracking, and payroll-related settings within the UKG Ready system.

Assists the implementation team with TLM setup, advanced scheduler configuration, and time accrual setup to ensure accurate system functionality.

Provides client support and training on UKG Ready functionality through phone, email, and virtual meetings.

Creates user guides and documentation to support system adoption and client training.

Configures and troubleshoots time clock integrations and related timekeeping devices.

Conducts Time and Labor Management (TLM) system demonstrations for existing and prospective clients.

Evaluates client needs and recommends appropriate system services, reports, or configuration solutions.

Maintains professional communication with clients while representing the organization's service standards.

Supports internal client support teams by assisting with TLM configuration questions and system training.

Monitors system updates, enhancements, and functionality improvements within UKG Ready and communicates updates to clients and internal teams.

Performs other related duties as assigned.

Qualifications and Requirements:

Bachelor's degree in accounting, finance, or a related field.

Minimum of two (2) years experience in configuring scheduling, time tracking, and payroll system settings.

Demonstrates the ability to troubleshoot timekeeping systems and time clock configurations.

With experience supporting and directly engaging with U.S.-based clients.

Preferably has two (2) years in UKG Ready with payroll and TLM modules.

Benefits:

• Company Christmas Gift
• Company Events
• Health Insurance
• Life Insurance
• Opportunities for promotion
• Pay raise
• Promotion to a permanent employee

Why choose

CONNEXTGreat Company Culture, a Great Place to Work Certified, Great Benefits, and lots of room for growth.

Connext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.

#Connext #UKG #TLM #ConnextTheBest