Time & Attendance Specialist | BGC, Taguig

Be a #KaInfoscion and become an ambassador of our core values - CLIFE+S; Client Value, Leadership by Example, Integrity and Transparency, Fairness, Excellence and Stewardship.

Overview of the role but not limited to:

• Review and validate attendance transactions to ensure accuracy, completeness, and compliance with established policies and procedures.
• Handle complex attendance and leave-related inquiries, concerns, and escalations.
• Perform root cause analysis on attendance discrepancies and support issue resolution.
• Conduct quality reviews and recommend process improvement opportunities.
• Prepare attendance dashboards, reports, and workforce-related data for management review.
• Support policy interpretation and employee communication related to attendance and leave administration.
• Train and mentor team members on attendance processes and best practices.
• Monitor Service Level Agreement (SLA) adherence and productivity targets.

Requirements:

• Bachelor's Degree in any discipline preferred.
• With 3 to 4 years of experience in Time and Attendance, HR Operations, Payroll Administration, or Workforce Management.
• Strong knowledge of attendance systems, workforce policies, and leave administration (SAP, SuccessFactors, ADP, and Kronos).
• Experience handling escalations and complex attendance cases.
• Strong analytical, reporting, and coaching skills.
• Excellent communication and stakeholder management skills.
• Willing to work in BGC, Taguig

Our office is located at 19F BGC Corporate Centre, 11th Avenue cor. 30th Street Fort Bonifacio, Taguig City, Philippines.

We value Diversity, Equity, and Belongingness and is committed to the principles of being an equal employment employer. Therefore, Infosys complies with all applicable laws prohibiting discrimination or harassment against any applicant or employee. This prohibition includes without limitation discrimination or harassment based on color, gender, national origin, religion, creed, disability, covered veteran status, genetic information, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, marital status, citizenship status, ancestry, and any other personal characteristic protected by applicable law. This also applies to all personnel actions, including but not limited to recruitment, hiring, placement, promotion, transfer, separation, compensation, benefits, training, and education.

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