Technical Support
- Posted a month ago
- Be among the first 10 applicants
Job Description
Technical Support for IT Equip. and Field Service
Qualifications
Qualifications
- Graduate of any Bachelor's Degree
- Fresh graduates are welcome to apply
- Knowledgeable in computer hardware, software installation, troubleshooting, and basic networking
- Preferably with knowledge of printers, interactive displays, projectors, and other IT equipment
- Good communication and customer service skills
- Willing to perform onsite technical support, installation, and maintenance
- Willing to travel for client visits when required
- Willing to be assigned in Addition Hills, Mandaluyong City
- Provides onsite and remote technical support to clients
- Diagnoses and resolves hardware, software, and basic network issues
- Installs, sets up, and configures IT equipment and systems
- Performs maintenance, repairs, and preventive checks on devices
- Handles products such as printers, interactive displays, and projectors
- Conducts basic client training and product orientation
- Documents all service activities and technical resolutions
- Ensures timely and efficient resolution of technical conc
More Info
Key Skills
About Company
Skills:
Active Listening, Customer Support, Product Knowledge, Product application, Customer service, Troubleshooting, Communication, Problem Solving
Skills:
Quality Assurance, Bug Reporting, Technical Documentation, Escalation Handling, Case Management, Problem-solving, Technical Support, Root-Cause Analysis, Troubleshooting
Skills:
Fiber Optics Technology, Analytical troubleshooting skills, Basic Network troubleshooting
Skills:
Android Os, Ios, Virtual Machine Imaging, HW SW Troubleshooting
Skills:
Application Support, Production Support, Investment Accounting, analytical troubleshooting, Client Services, InvestOne, Fund Accounting, Financial Instruments, Problem-solving