Active Listening, Customer Support, Product Knowledge, Product application, Customer service, Troubleshooting, Communication, Problem Solving

Quality Assurance, Bug Reporting, Technical Documentation, Escalation Handling, Case Management, Problem-solving, Technical Support, Root-Cause Analysis, Troubleshooting

Fiber Optics Technology, Analytical troubleshooting skills, Basic Network troubleshooting

Android Os, Ios, Virtual Machine Imaging, HW SW Troubleshooting

Application Support, Production Support, Investment Accounting, analytical troubleshooting, Client Services, InvestOne, Fund Accounting, Financial Instruments, Problem-solving

Software Development Life Cycle (SDLC), Web Technologies, Microsoft Excel, Sql, HTML, Technical Troubleshooting

network connectivity , ticketing systems , Software Installation, Operating Systems, Windows, Microsoft 365, Macos, Hardware Troubleshooting, Azure, endpoint management tools, user account management, Active Directory, endpoint administration