The Technical Services and Admin Ops Head is responsible for overseeing all aspects of project management, facilities management, maintenance operations, and environmental health and safety (EHS) across all clinics, offices, and affiliated facilities.
The role ensures that all properties and projects are developed, maintained, and operated according to company standards of safety, functionality, efficiency, and aesthetics—supporting brand excellence and overall operational goals.
Project Management
- Lead the planning, design, and execution of new clinic builds, renovations, and expansions.
- Manage end-to-end project life cycles — from feasibility, budgeting, and scheduling to turnover.
- Coordinate with architects, designers, engineers, and contractors to ensure timely and quality delivery.
- Monitor project costs, value engineering, and vendor performance to achieve cost-effective outcomes.
- Conduct regular site inspections to ensure adherence to plans, quality standards, and safety compliance.
Facilities Management
- Oversee the operations, upkeep, and safety of all company facilities.
- Ensure all branches and offices meet operational readiness and upkeep standards (electrical, plumbing, HVAC, structural).
- Develop preventive and corrective maintenance schedules to minimize downtime.
- Manage inventory of facility assets, equipment, and utilities to optimize usage and lifespan.
- Ensure compliance with building permits, licenses, and government regulations.
Maintenance & Technical Operations
- Supervise maintenance teams and third-party service providers for effective resolution of technical issues.
- Implement systems for energy efficiency and sustainability within facilities.
- Ensure proper calibration and upkeep of medical, clinic, and aesthetic equipment.
- Oversee procurement and technical specifications of materials and systems related to infrastructure and facilities.
Environment, Health, and Safety (EHS)
- Develop and enforce company-wide EHS policies, protocols, and safety trainings.
- Ensure full compliance with DOLE, DENR, and LGU standards for occupational health and safety.
- Lead safety audits, emergency response programs, and risk assessments.
- Promote a safety-first culture among employees and contractors.
Leadership & Administration
- Lead and mentor the TSD team to foster high performance and accountability.
- Collaborate with cross-functional departments (Operations, HR, Finance, Marketing) to align projects with business goals.
- Prepare and manage annual budgets for projects, maintenance, and utilities.
- Present regular reports on technical performance, project updates, and compliance metrics to management.
Qualifications:
- Must be a graduate of Bachelor's Degree in Engineering (Civil, Mechanical, Electrical), Architecture, or related field.
- 10 years of experience in project management, facilities management, or technical services, preferably in retail, hospitality, or healthcare industries.
- Proven leadership experience handling multi-site facilities and cross-functional teams.
- Strong knowledge of building codes, preventive maintenance, and safety compliance requirements.
- Excellent project planning, budgeting, and vendor management skills.
- With professional certifications (PRC License, Safety Officer, or Project Management credentials) - preferred.
- Strong interpersonal and communication skills; must be hands-on, organized, and results-driven.
