Job Purpose
Lead the design and execution of a comprehensive learning and development strategy for the insurance distribution channel, ensuring alignment with business goals and driving performance across the agency network.
Job Description
- Designing and implementing a comprehensive capability development strategy that supports sales and agency channel goals and stakeholder requirements
- Building and strengthening organizational capability, including people, processes, tools, and structure, to effectively deliver training and development programs
- Driving continuous improvement by adopting modern learning approaches, digital tools, industry trends, and evolving learner needs
- Developing and delivering targeted training programs for sales teams, agency leaders, and new distribution models
- Partnering with internal business units to support cross-functional learning initiatives and ensure alignment with business priorities
Job Requirements
Education & Experience
- Bachelor's degree in a relevant field
- Extensive experience in training, learning and development, or capability building within insurance or financial services
- Background in sales or agency distribution training is highly preferred
Negotiable Requirements
- Minimum 10 years of management-level experience in training, development, and education of sales teams and field force within the insurance industry
Core Competencies
- Strong execution of strategy and change management initiatives
- Expertise in training needs analysis, curriculum design, and program evaluation
- Strong project management skills and exposure to agile or structured delivery methods
- Knowledge of adult learning principles and instructional design
- Strong leadership, communication, and stakeholder management skills
- Financial acumen and ability to optimize training resources
Scope of Leadership
- Direct reports: 4
- Total team size: 34 (including direct and indirect reports)
