Team Leader

Stefanini Philippines, Inc.

Philippines

2-4 Years

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Posted 7 hours ago
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Job Description

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Details:

Who we are

Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 41countries across the Americas, Europe, Africa, Australia, and Asia.

Create a cohesive team environment through consistent management
Coach and counsel of direct reports including providing feedback including positive recognition, conduct performance evaluations, training, mentoring and handling discipline issues
Write employee performance evaluations, deliver annual merit reviews, update employee journals daily, and performing other administrative tasks as assigned
Perform root cause analysis and identify opportunities to improve efficiencies
Ensure direct reports meet their goals and follow departmental processes
Responsible for day to day operations of Service Desk
Work with the Project and Senior Management Team for long term strategies and achieving Service Level Agreements (SLAs) set forth by client

What you'll get

Work with brilliant minds, often within a global capacity
Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more
Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual trainingas well.

Why we're different

Brazilian and privately owned company
Agility, flexibility, and innovation are in our DNA
Flat organizational structure which enables faster communication and decision making
Open floor plan environment where collaboration is highly encouraged!

Job Requirements

Details:

High school diploma or equivalent required
2+ years of management experience including coaching, training, mentoring interviewing, hiring and terminations
Good interpersonal skills
Excellent attention to detail and organization skills
Effective time management and organizational skills
Excellent verbal and written communication skills
Be a big-thinker, able to think strategically and ready to be and feel a part of the big picture
Be flexible & adaptable in your understanding of client needs and goals to achieve successful outcomes

#LI-BA1, #LI-HYBRID

Pay Range:

Based on Experience

More Info

Job Type:

Permanent Job

Industry:

IT /Computers - Software

Function:

It Services

Employment Type:

Full time

About Company

Stefanini Philippines, Inc.Job Source: jobs2.smartsearchonline.com

We are a global company with 30 years of experience in the market, offering a robust selection of services such as automation, cloud, Internet of Things (IoT) and user experience (UX).Today, we provide a broad portfolio of solutions, combining innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services with traditional solutions such as service desk, field service, and outsourcing (BPO). We maintain our excellence by investing in technological innovations, the best partnerships, acquisitions of companies worldwide, and the hiring of highly trained professionals.

Job ID: 146583013

Jobs by Skill - IT