Power the Infrastructure Behind Global Healthcare Innovation
Our client is a globally recognized leader in rehabilitation, recovery, and sports performance solutions, serving healthcare professionals, providers, and patients across more than 100 countries. Through a portfolio of trusted industry-leading brands and an extensive range of clinically vetted products, the company continues to shape better patient outcomes worldwide. Known for its commitment to innovation, operational excellence, and global reach, the organization empowers healthcare communities with solutions that improve recovery, mobility, and overall quality of life.
Job Description
Modern healthcare organizations depend on resilient systems to serve professionals and patients worldwide. The Systems Engineer plays a strategic role in maintaining enterprise infrastructure, strengthening security, and enabling business-critical operations across global markets. Every contribution supports better service delivery and innovation. Through Emapta, enjoy a long-term international career, premium benefits, and a top 1% workplace experience.
Job Overview
Employment Type: Full-time
Work Setup: Hybrid, Ortigas
Shift: Night Shift, Weekends Off
Exciting Perks Await!
- Day 1 HMO coverage with free dependent
- Competitive Salary Package
- Night differential pay to maximize your earnings
- Fixed weekends off
- Hybrid work arrangement
- Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
- Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit: https://emapta.com/training-calendar/)
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
The Qualifications We Seek
- 3 years of experience serving as a help desk escalation point for workstation and Office 365-related issues
- Bachelor's degree in Computer Science, Information Systems, a related field, or equivalent work experience
Required Experience
- Proficiency in managing Windows infrastructure, including Active Directory, Group Policy, DNS, and DHCP
- Knowledge of Office 365 administration, including Teams, OneDrive, SharePoint, Azure Active Directory, Azure AD Connect, Security, and Compliance
- Familiarity with Exchange Online mail flow, spam filtering, and phishing awareness programs
- Knowledge of Office 365 Security and Compliance Center solutions, including Data Loss Prevention, Retention Policies, eDiscovery, Threat Exploration, and Incident Response
- Ability to develop PowerShell scripts for on-premises servers and Office 365 services
- Proficiency in identity and access management using Azure AD, SAML SSO, and RBAC
- Knowledge of virtualized server infrastructure, preferably VMware
- Familiarity with centralized antivirus management solutions
- Strong interpersonal, organizational, analytical, and communication skills
- Ability to adapt to changing priorities and business requirements
Preferred Qualifications
- Background in enterprise or multinational environments
- Implementing new IT systems and technologies
- Administering Azure environments, including security, storage, networking, and backups
- Administering Linux environments and developing Bash scripts
- Implementing compliance solutions, including PCI-DSS, GDPR, ISO standards, Data Loss Prevention (DLP), and Retention Policies
- Administering Microsoft Intune, including AutoPilot and Configuration and Compliance Policies
Your Daily Tasks
- Design, deploy, and manage the company's IT infrastructure, including servers, networks, and storage systems
- Administer on-premises and cloud environments while ensuring high availability and disaster recovery readiness
- Collaborate with cross-functional teams to integrate new technologies and systems into existing infrastructure
- Perform capacity planning and resource scaling to support business requirements
- Monitor and maintain IT infrastructure to ensure continuous operation and optimal performance
- Troubleshoot, diagnose, and resolve technical issues across systems and networks
- Administer Office 365 services, including Licensing, Azure Active Directory, Teams, SharePoint, OneDrive, Intune, and Azure AD Connect
- Administer multi-domain environments, including Windows Servers, Active Directory, and Group Policy
- Manage Exchange Online mail flow, mailboxes, and spam filtering solutions
- Monitor Office 365 service health, security status, and system alerts
- Enforce enterprise standards for technology architecture, change control, and IT governance
- Provide Level 3 support for help desk escalation issues
- Apply security patches to workstations, servers, and applications in a timely manner
- Maintain accurate documentation of systems, infrastructure, and dependencies
- Monitor system performance and identify opportunities for optimization and efficiency improvements
- Partner with Human Resources and business leaders to develop implementation, communication, and training strategies
- Investigate reported issues and perform root cause analysis and troubleshooting
- Support compliance initiatives related to PCI-DSS, GDPR, ISO standards, Data Loss Prevention, and Data Retention requirements
- Automate administrative tasks through PowerShell scripting
- Configure Azure and cloud networking environments based on best practices
- Partner with third-party vendors and solution providers on break-fix activities, root cause investigations, and maintenance requirements
- Assist in planning, testing, and implementing disaster recovery strategies and backup solutions
- Ensure systems can be restored efficiently following failures to minimize downtime and data loss
Key Performance Indicators (KPIs)
- Maintain 99.9% or higher uptime across all managed systems
- Adhere to change management best practices and quality standards for system and environment changes
- Meet agreed service levels for incident response and resolution
- Maintain accurate system documentation as projects, enhancements, and incident solutions are transitioned into production
Join the Top 1% Talent. A better career. A better life.
Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.
Apply now and experience the difference!
