Search by job, company or skills

M

System Support

Save
new job description bg glownew job description bg glownew job description bg svg
  • Posted 20 hours ago
  • Be among the first 10 applicants
Early Applicant

Job Description

  • Investigate and resolve application-related incidents and user issues
  • Use SQL queries to troubleshoot data issues, validate records, and investigate system errors
  • Work with internal teams to diagnose application and database problems
  • Perform basic hardware and workstation troubleshooting for user devices
  • Monitor and respond to support tickets within SLA
  • Document troubleshooting steps and resolutions
  • Provide technical support by troubleshooting hardware, software, and network issues, and assisting users with system-related concerns.

Qualifications

  • Strong SQL knowledge (joins, subqueries, data validation, troubleshooting queries)
  • Experience with databases such as SQL Server, MySQL, or PostgreSQL
  • Basic Windows and workstation hardware troubleshooting
  • Experience with ticketing or incident management systems is a plus
  • Good analytical and problem-solving skills
  • Basic troubleshooting knowledge in Windows O.S, hardware repair, networking

Job Type: Full-time

Benefits

  • Additional leave
  • Company events
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Promotion to permanent employee

More Info

Job Type:
Industry:
Employment Type:

Job ID: 147182505

Similar Jobs

Philippines

Skills:

ServicenowMS VisioVbaExcel MacrosJIRASql

Philippines, Quezon City

Skills:

Microsoft Office 365It Service ManagementDnsDHCPbackup proceduresantivirus solutionsWindows operating systemsActive Directoryhelpdesk ticketing systemscybersecurity principleshardware componentstroubleshooting techniquesLAN infrastructure

Philippines

Skills:

MySQLPostgreSQLSQL ServerNetworkingHardware TroubleshootingSqlticketing or incident management systemsWindows O.S