Microsoft Office 365, It Service Management, Dns, DHCP, backup procedures, antivirus solutions, Windows operating systems, Active Directory, helpdesk ticketing systems, cybersecurity principles, hardware components, troubleshooting techniques, LAN infrastructure

Servicenow, MS Visio, Vba, Excel Macros, JIRA, Sql

MySQL, PostgreSQL, SQL Server, Networking, Hardware Troubleshooting, Sql, ticketing or incident management systems, Windows O.S