Success Engineer (Salesforce Certified) Admin, Customer Success, AI & Platform Engineering.

Riskonnect is a leading provider of integrated risk management software, serving 2,500+ customers across six continents. We're looking for experienced Salesforce professionals who are passionate about AI, automation, and customer success to join our growing team!

What you'll do:

Salesforce Success Engineer

Help customers get the most out of Riskonnect's Salesforce-based solutions. You'll own the work end to end, shaping the entire user and business experience, from gathering requirements with stakeholders to designing, configuring, and delivering enhancements. You'll also troubleshoot issues, support deployments and upgrades, and lead user training sessions.

- Salesforce Administrator experience (required)

- Consulting or Business Analyst experience (preferred)

- Experience working directly with clients and stakeholders

- Excellent English communication, since you'll support US-based clients

- Amenable working on-site

Salesforce Administrator – AI

Keep Riskonnect's internal Salesforce and AgentForce environment running smoothly behind the scenes. Unlike our client-facing Success Engineers, this role is fully internal and focused on the health, security, and governance of the platform itself. You'll own user setup, access and permissions, and system configuration, and support the rollout of AI-powered solutions alongside our Security, Product, and IT teams.

- Strong Salesforce Administration experience

- Solid knowledge of user management, security, profiles, and permission sets

- Experience with org configuration, flows, and troubleshooting

- AgentForce or AI platform exposure (a plus)

- Amenable working on-site

Salesforce Platform Engineer - AI

Build AI-powered solutions on Riskonnect's Salesforce and AgentForce platform. You'll turn internal business needs into working AI agents, automations, and integrations, and own them from idea through deployment. You'll work closely with our Customer Success, Product, Security, DevOps, and TechOps teams, and share expertise with our client-facing AI Center of Excellence.

- Hands-on experience building on the Salesforce platform (LWC, Apex, Flows, SOQL)

- Interest in or experience with AgentForce, AI agents, or LLM-based solutions

- Experience with integrations, deployments, and platform enhancements

- Ability to work cross-functionally and translate business needs into technical solutions

- Strong problem-solving and troubleshooting skills

- Amenable working on-site

What's in it for you

• Above-market compensation package to compensate your Salesforce expertise and your experience on a client facing environment.
• HMO
• PTO
• Career growth opportunities
• Stress free environment and the supportive team supports you all throughout
• Enjoy the night-shift schedule, to avoid the hassle of commuting cause of traffic.

If this sounds like you, you can hit easy apply or dm me your CV to see if we're aligned. Looking forward to speaking with you!