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Job Description

Sales & Profitability: Set and achieve store sales targets, create promotional strategies, and manage store budgets.

Staff Management: Recruit, hire, train, and schedule employees. Conduct performance evaluations, provide coaching, and resolve staff conflicts.

Customer Service: Serve as the primary escalation point for customer complaints and ensure high levels of customer satisfaction.

Inventory Control: Oversee stock levels, order merchandise, manage deliveries, and handle price changes or returns.

Operations & Merchandising: Maintain outstanding visual merchandising standards, secure merchandise against theft, and ensure compliance with health and safety regulations.

Prepare Store Sales report and monitor the store's inventory.

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