Store Manager

Company Description Subic Bay Food and Fun, Inc. is a food service and recreation company established in 2007, operating within the Subic Bay Freeport Zone, a major industrial hub and premier tourist destination. The company is best known for Rali's Restaurant, a refined dining destination along the shores of Subic Bay. Rali's offers contemporary interpretations of European comfort food, prepared with modern techniques and an emphasis on bold yet elegant flavors. Through its restaurant and catering services, the company is committed to consistently high standards of food, service, and hospitality. Its philosophy focuses on authenticity, craftsmanship, and creating meaningful dining experiences that leave a lasting impression on guests.
Role Description The Store Manager at Ralis Subic is a full-time, on-site role based in Subic. This role is responsible for overseeing daily restaurant operations, including staff supervision, shift scheduling, and ensuring service standards are consistently met. The Store Manager monitors customer satisfaction on the floor, addresses guest concerns, and supports a welcoming, professional dining environment. The position also manages inventory, coordinates with kitchen and service teams, and helps implement policies related to cash handling and basic loss prevention. The Store Manager works closely with leadership to meet sales targets, maintain operational efficiency, and uphold the brand's quality and hospitality standards.
Qualifications

• Demonstrated skills in Customer Service and Customer Satisfaction to ensure guests receive attentive, high-quality service throughout their visit.
• Strong Communication abilities to coordinate with team members, interact with guests, and relay information clearly to management.
• Experience in Store Management, including overseeing daily operations, supervising staff, and managing schedules and workflows.
• Knowledge of Retail Loss Prevention principles to support secure cash handling, inventory control, and adherence to company policies.
• Prior supervisory or management experience in hospitality, restaurant, or retail environments.
• Ability to work on-site in Subic, lead diverse teams, and respond calmly and effectively in a fast-paced setting.
• Basic proficiency in point-of-sale systems, inventory tracking, and operational reporting.
• Relevant education or training in hospitality management, business, or a related field is an advantage.