Responsibilities The Solution Manager - Cards is responsible for driving business development for the cards solutions, owning the end-to-end sales cycle, and ensuring the creation and delivery of effective banking solutions for partners. The ideal candidate will have strong experience in card programs, BIN sponsorship, payment solutions, and partner management.
Business Development & Client Management
- Identify, qualify, and prioritize potential partners/clients across various market segments.
- Lead outreach, discovery calls, and initial sales, converting leads from various channels (networking, cold calling, email campaigns, industry events) into active business relationships.
- Cultivate strong relationships with clients, partners, and stakeholders to foster long-term business partnerships.
- Manage existing onboarded clients to cross-sell additional products and identify new services they may require.
Solution Strategy & Design
- Deeply understand partners and segments financial automation needs, execution pain points, process gaps, and compliance constraints to identify solution opportunities.
- Translate business and client requirements into clear solution scopes and communicate these to the Product team, ensuring alignment with technical capabilities and product direction.
- Coordinate closely with Product and Development teams by facilitating discussions, providing context, and ensuring requirements are well understood for product design and development.
- Monitor the progress of solution delivery, aligning teams, tracking timelines, and ensuring that requirements and quality standards are met throughout implementation.
- Conduct market and industry research to analyze trends, customer needs, competitor offerings, and regulatory developments that inform solution design.
- Identify the operational requirements, resource needs, external partnerships, regulatory considerations, cost implications, and risks associated with building and operating the solution.
- Design commercial and pricing models that reflect the solution's value, cover underlying costs, and align with market expectations.
Sales, Negotiation & Implementation
- Develop compelling pitches and present tailored solutions and business proposals to prospective clients, clearly positioning Netbank's value proposition.
- Participate in sales meetings and negotiations to close deals and secure contracts.
- Negotiate commercials and secure internal approvals for non-standard pricing.
- Manage a highly professional and rapid sales and on-boarding process, keeping partners fully informed throughout implementation.
- Work with internal teams (tech, legal, compliance) to prepare proposals, pricing, and implementation pathways.
- Oversee the implementation of the solution and ensure a smooth handover of new partners to the onboarding and implementation teams.
Performance & Growth
- Define the go-to-market strategy and develop sales material.
- Collaborate with the management team to develop and implement business development strategies that align with the company's growth objectives.
- Gather feedback from users and provide market insights to improve existing offerings or create new products.
- Monitor and validate the profitability, traction, and performance of the solution.
