YOUR ROLE
As Senior Microsoft Engineer, you will be part of the CEVA IT Shared Services Server Operations Team that provides 24x5 support to CEVA's I.T. Infrastructure.
WHAT ARE YOU GOING TO DO
- Design and implementation: Plan, implement, and upgrade Active Directory (AD) infrastructure, including forests, domains, trusts, and replication strategies.
- Day-to-day administration: Manage user accounts, groups, and permissions; configure and administer Group Policy Objects (GPOs).
- Security management: Implement security policies, harden AD against vulnerabilities, manage permissions, and ensure compliance with security standards and regulations.
- Troubleshooting and support: Act as a point of escalation for technical issues related to AD services, providing third-line support for problems like login and access issues.
- Automation: Develop scripts, particularly using PowerShell, to automate routine administrative tasks, reporting, and policy enforcement.
- Integration: Integrate AD with other systems and applications, including cloud services like Azure AD (Entra ID) and identity management solutions, to support single sign-on (SSO) and federated identity.
- Disaster recovery: Plan and execute disaster recovery procedures for AD services, including regular backups and restores.
- Monitoring and maintenance: Monitor system performance, apply patches and upgrades to Domain Controllers, and perform regular health checks to ensure system reliability.
- Support CEVA's core infrastructure services AD, DNS, DHCP, GPO, Entra ID in multiple tenants, SSO, MFA.
- Support to ensure a high availability and resilient AD environment
- Assist in Disaster Recovery tests and patching of the domain controllers on a monthly basis.
- Assist in creating and maintaining all technical documentation for all operational requirements.
- Coordinate efforts with technology staff from multi-environment application (application/system/functional) to resolve technical issues.
- Support infrastructure projects as directed by the Service Owner or Team Leader.
- Follow established policies and procedures and determine potential enhancements and improvements.
- Maintain strict compliance with the approved Change Management procedure.
- Provide support and coverage by participating in the 24hrs x 5days support rotation approved for the team.
- This includes coverage for gaps in the rotation due to holidays/vacation/ sickness etc.
- Provide as required any data when requested to ensure correct management reporting or to ensure compliance with our operational standards.
- Perform other duties as assigned by the line managers.
WHAT ARE WE LOOKING FOR
- Bachelor's degree in Computer Science / Bachelor's degree in Information Technology or related field preferred
- Minimum of 4 years demonstrated experience supporting global IT infrastructure
- Able to participate in troubleshooting/resolving outages.
- Working experience in Microsoft core infrastructure services AD, DNS, DHCP, GPO, Entra ID, SSO, MFA.
- Hands on in PowerShell and scripting to automate routine tasks, configure settings, troubleshoot issues, and generate reports.
- Excellent oral communication and customer relations skills.
- Ability to communicate and interact at all levels of the organization hierarchy.
- Ability to understand and communicate technical concepts to a business audience.
- Excellent troubleshooting skills. Logical thinker, good analytical skills.
- Possess problem solving, conflict resolution, decision making, and planning skills
- Able to own an issue and see it through to resolution.
- Able to work off own initiative. Ability to multitask and excellent time management skills.
- Ability to manage vendors and suppliers.
- Excellent Written/ Spoken English language.
WHAT WE OFFER
- Competitive basic salary
- HMO w/ 2 free dependents from day 1 of hiring
- Medical reimbursement (includes eyeglasses)
- Life insurance
- 20 annual leaves + bereavement leave + wedding leave
- Hybrid set up w/ 3 days a week onsite and 2 days WFH. This will depend on the business needs and agreement with the manager.
- Annual Performance Reviews w/ a chance of a salary alignment
- Annual Company Performance Bonus
- Retention Bonus (similar to a signing bonus)
- Retirement Fund
ABOUT TOMORROW
We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.
