Your Leadership Already Creates Results. Let It Create Greater Business Impact.
The next chapter of leadership isn't defined by managing more people-it's defined by contributing to decisions, standards, and operations that influence an entire business. If you're ready for that progression, this opportunity was designed for accomplished leaders.
As Senior Business Support (Travel & Expense), you'll oversee a high-performing support function that enables senior executives to perform at their best. Through Emapta, you'll gain international exposure, meaningful executive collaboration, and a long-term career with an employer recognised for investing in exceptional leadership talent.
Supporting Leadership. Strengthening Business.
Our client is a respected Australian professional services organisation assisting businesses across varied industries as they respond to growth, change, and emerging opportunities. Its dedicated Philippine support capability connects accomplished professionals with senior colleagues and decision-makers, reinforcing high-calibre administrative and executive services across the organisation.
Its reputation reflects exceptional standards, enduring client relationships, genuine collaboration, innovation, and continuous improvement. Professional development remains central to a culture that recognises initiative, discretion, sound judgment, and exemplary service-offering experienced professionals meaningful responsibility within a progressive corporate environment.
Job Overview
- Employment Type: Full-time
- Work Setup: Onsite in Makati for the first six months to establish strong executive partnerships, with the opportunity to transition to a hybrid work setup thereafter.
- Salary: Earn up to PHP95,000 + 1-month salary sign-on bonus
- Shift: Day Shift | Weekends Off
The Qualifications We Seek
- At least 7 years of experienceas an Administration Support Specialist with experience in centralized administrative and financial transacting.
- Experience managing workflows and leading people, with responsibility for approximately 10 direct reports.
- Demonstrated ability to balance operational delivery, team leadership, and stakeholder management in a fast-paced, service-driven environment.
- Demonstrated proficiency across the Microsoft 365 suite is essential, including Outlook, Teams, Word, Excel, and SharePoint
- Working familiarity with Power BI reporting, dashboards, or data visualisation is advantageous
- Working familiarity with Microsoft Copilot or similar AI-enabled productivity tools is advantageous
Your Daily Tasks
Business Support Leadership
- Provide end-to-end business support for senior stakeholders and complex activities, ensuring efficient delivery and consistently high standards.
- Act as the senior specialist for complex, time-critical, or high-volume processes, tracking actions, dependencies, and risks while resolving or escalating issues promptly.
Workflow & Operational Excellence
- Coordinate and prioritize work across Business Support Specialists and Executive Support teams to maintain clear ownership, smooth workflows, and timely completion.
- Apply and reinforce agreed standards, processes, and controls to maintain service quality and operational discipline.
Team Leadership
- Support the Business Support Lead by embedding consistent ways of working and providing day-to-day guidance to Business Support Specialists.
Role Competencies
- Business Support Operations - Handle complex requests while exercising sound judgment in triage, prioritization, and SLA risk management.
- Output Quality & Governance - Sequence work effectively, manage dependencies, remove blockers, and ensure accurate, efficient outputs with proper version control.
- Strategic Partnership & Coaching - Serve as the first point of escalation, coach team members, resolve issues, and collaborate closely with Executive Support Services.
- Stakeholder Partnership - Build trusted relationships across Executive Support, Office Support, and service lines while ensuring requests are routed appropriately.
- Performance & Dashboard Support - Monitor SLA performance and service volumes while leveraging dashboards and AI to identify issues and improve operational efficiency.
Exciting Perks Await!
Career-Defining Opportunities
- Pioneer a newly established support capability in the Philippines, helping shape the standards, quality culture, and operational excellence of a globally respected professional services organization
- Collaborate closely with senior professionals and business leaders across Australia
- Build a long-term international career with an employer recognized for investing in Top 1% talent
- Exposure to global best practices, world-class professional standards, and meaningful career progression
- Unlimited learning and development opportunities through Emapta Academy
- Mentorship from experienced leaders and cross-functional teams
Rewarding Compensation
- Competitive salary package
- One-month Sign-On Bonus
- Salary Advance Program through our banking partner (subject to eligibility and approval)
Work-Life Balance
- Day shift schedule
- Fixed weekends off
- Onsite work in Makati for the first six months, with the opportunity to transition to a hybrid work arrangement thereafter
- Prime office location in Makati with convenient access to MRT stations, restaurants, and commercial establishments
Health & Wellbeing
- Day 1 HMO coverage with one free dependent
- Complimentary 24/7 access to Emapta fitness facilities in Makati and Ortigas, including professional fitness coaching
- Standard government-mandated and company benefits
Recognition & Employee Experience
- 20 annual leave credits, including five convertible to cash
- Unlimited employee referral incentives
- Exclusive Emapta Lifestyle privileges, including hotel and restaurant discounts
- Employee engagement programs that foster collaboration and community
- A diverse, inclusive, and supportive workplace culture
Join the Top 1% Talent. A Better Career. A Better Life.
Welcome to Emapta Philippines, where high-performing professionals build long-term global careers with leading international companies. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta delivers a workplace defined by stability, growth, and purpose. Here, your career moves forward with meaningful opportunities, world-class support, and a culture built for excellence.
Apply now and be part of the #EmaptaEra.
