Scrum Master

Build Agile Expertise Where High-Performing Teams Grow

Award-winning workplaces create room for talented professionals to keep progressing. At Emapta, recognized for its employee experience across Asia, you'll grow as a Scrum Master while helping teams collaborate effectively, remove blockers, improve delivery, and translate Agile practices into consistent results. Work within an international organization supporting high-performing teams worldwide while strengthening your own capabilities through international exposure, continuous learning, and meaningful Agile experience. It's an opportunity to deepen your expertise today while building the foundation for greater responsibilities tomorrow.

Snapshot

• Employment Type: Full-time
• Work Setup: Hybrid, Makati
• Shift: Day Shift, Weekends Off

Qualifications

• 2-4 years of hands-on experience working specifically as a Scrum Master
• Bachelor's degree in Computer Science, Information Technology, Business, Management, or a related field preferred
• Strong working knowledge of Scrum, Agile methodologies, ceremonies, principles, and established practices
• Hands-on experience facilitating sprint planning, daily stand-ups, sprint reviews, retrospectives, backlog refinement, and other Agile activities
• Experience supporting cross-functional teams and collaborating with Product Owners, engineering teams, Product Managers, Project Managers, and business stakeholders
• Ability to identify and help resolve impediments, dependencies, risks, conflicts, and delivery challenges
• Experience coaching team members and stakeholders on Scrum principles, Agile ways of working, and continuous improvement
• Working knowledge of the software development and product delivery lifecycle
• Experience using Jira, Confluence, Azure DevOps, or comparable Agile/project management platforms
• Understanding of Agile delivery metrics, including velocity, sprint burndown, capacity, and team performance
• Strong facilitation, communication, collaboration, conflict-resolution, and stakeholder management skills

Responsibilities

Agile Coaching and Facilitation

• Educate and coach Scrum Teams and stakeholders on Agile principles, the Scrum framework, and established best practices
• Facilitate sprint planning, daily stand-ups, sprint reviews, sprint retrospectives, and other Scrum events while ensuring effective team collaboration and communication

People Leadership

• Remove technical, organizational, and interpersonal impediments that hinder team progress
• Foster a safe, supportive, and transparent environment that empowers team members to self-organize, make decisions, and improve continuously
• Develop high-performing, self-organizing teams by identifying skills gaps, promoting knowledge sharing, and facilitating team-building activities
• Address and resolve conflicts within Scrum Teams while fostering a culture of trust, respect, and collaboration
• Ensure Scrum Teams comply with organizational policies, standards, guidelines, and applicable industry regulations throughout the project lifecycle
• Promote adherence to Agile and Scrum principles across teams and the organization while contributing to a robust Agile governance framework

Stakeholder Management

• Collaborate with stakeholders to communicate technological innovations and initiatives, identify concerns, develop relevant solutions, track progress, and drive activities to completion
• Protect Scrum Teams from external interruptions and distractions, enabling them to focus on delivering high-quality work during each sprint
• Manage stakeholder expectations and ensure understanding of the Scrum process and the team's commitment to incremental value delivery
• Promote continuous learning and improvement by facilitating regular retrospectives and encouraging team members to share ideas, feedback, and lessons learned
• Identify and implement process improvements that strengthen Agile practices and overall team performance

Collaboration and Communication

• Foster open communication and collaboration within Scrum Teams and between teams and stakeholders, ensuring alignment on project goals and priorities
• Serve as a bridge between Scrum Teams and other Emapta roles, including Product Owners, Project Managers, and senior leaders, to enable seamless collaboration and information flow

Project Management

• Define project scope, timelines, resource allocation, success measures, and reporting requirements for each project
• Manage project budgets and expenses
• Collaborate with internal and external stakeholders to gather project requirements
• Ensure team compliance with Scrum and Agile methodologies, standards, and best practices

Metrics and Reporting

• Track and monitor key Agile metrics, including velocity, sprint burndown, and team capacity, to assess progress and identify improvement opportunities
• Communicate team progress, impediments, and achievements to stakeholders, ensuring transparency and visibility into the team's work

Other Responsibilities

• Perform administrative, non-administrative, and other duties assigned by authorized company representatives through written or verbal instructions

Benefits

• Competitive Salary Package
• Day Shift schedule
• Hybrid work arrangement
• HMO coverage with free dependent upon regularization
• Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

Join Emapta, recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026. With a 50/50 gender ratio and a culture rooted in care and empathy, you'll feel valued from day one. We're committed to growing talent and setting you up for success.

Be part of a team that showcases Filipino excellence to the world. With over 30 offices across 11 countries and 1,200+ clients, you'll create real impact every day-whether you work from home or on-site. Our 100% virtual recruitment process makes it easy to get started.

At Emapta, you're not just joining a company-you're becoming part of a thriving community of 12,000+ professionals growing careers with purpose. And behind every partnership we build is a deep respect for people and the impact they make.

We place integrity at the heart of everything we do and truly value the human experience. That's why, for clients, it's a profound and transformational process that gives them the opportunity to achieve the business growth they desire.

Tim Vorbach, CEO

#EmaptaEra