Key responsibilities
- Manage inbound and outbound sales calls for existing accounts and new customer acquisition
- Prepare and deliver accurate, timely quotations using the client's ERP system
- Effectively negotiating pricing, payment terms, and sales conditions
- Provide dedicated pre-sales support and thorough post-sales follow-up
- Regularly engage with customers to strengthen long-term relationships
- Conduct proactive telemarketing campaigns to warm and cold leads provided via CRM
- Achieve defined monthly and quarterly sales quotas, consistently meeting KPIs related to call volume, conversion rates, and customer satisfaction
- Collaborate closely with other teams to escalate and resolve complex customer issues and provide valuable feedback for product improvement
- Develop a deep understanding of our products and services, ensuring familiarity with all key features and functionality, to effectively address customer queries
Qualifications & Desired Skills
- Must have at least 1 year of strong sales experience
- Preferred B2B experience, with a proven track record in selling a wide range of products and services, ideally across large catalogs in the US market.
- Background in the medical/healthcare industry is preferred but not required
- Excellent communication skills, both verbal and written.
- Strong negotiation abilities with experience in pricing, delivery processing, and closing sales.
- Proven ability to build and maintain long-term client relationships and partnerships.
- Experienced in both outbound and inbound sales calls, driving revenue through effective customer engagement
