- Sales Strategy & Execution
Develop and implement monthly and quarterly sales plans for Zylo and Zleep
Set revenue goals and performance metrics for the sales team
Analyze market trends, customer behavior, and competitor movements to identify opportunities
Oversee retail and e-commerce sales operations across all active branches and online channels
- Team Leadership & Coordination
Supervise, train, and motivate the sales team (in-store, online, and regional)
Conduct regular sales meetings and product knowledge sessions
Coordinate with Marketing, Operations, and Customer Service departments to align campaigns and promotions
Ensure all customer inquiries from social media (Facebook, Instagram, TikTok, etc.) are promptly and properly responded to by the assigned sales representatives
Personally handle high-value client negotiations and corporate sales inquiries
Develop and maintain relationships with mall leasing partners, distributors, and B2B clients
- Digital Sales and Social Media Response Oversight
Monitor all social media pages and platforms daily to ensure zero missed inquiries
Set response time standards (within 510 minutes for chat leads during business hours)
Collaborate with the social media team to track leads, follow up, and convert online inquiries into actual sales
Prepare weekly and monthly sales performance reports
Track conversion rates, top-performing products, and customer feedback
Recommend pricing strategies and promotional activities to boost sales
- Product & Market Development
Participate in launching new models or features of Zylo and Zleep products
Conduct product demos, trade shows, and pop-up events to showcase brand innovation
Gather client feedback for continuous product improvement and innovation recommendations
