General Summary:
The Sales Development Representative provides support for the sales team. This role is responsible for generating new business opportunities by qualifying leads and prospecting through existing business accounts to engage potential partners. This role works in partnership with the sales team to begin the forefront of the sales process.
Essential Duties & Responsibilities:
- Provides support to the sales team, with a high attention to detail
- May assist in training and/or leading new team colleagues
- Heavy emphasis on outbound, proactive calling to cultivate business (50+ calls per day) Uses industry insights and ConnectWise value propositions to generate business leads via cold call, email, and social strategies
- Uses multi persona and muti touchpoint prospecting
- Uncovers business needs through a consultative approach to learn more about company objectives, pain points, processes, and opportunities for improvement
- Drives sales growth and pipeline by setting up qualified meetings
- Identifies the appropriate opportunity for the correct solution, stays up to date on new software and products
Knowledge, Skills, and/or Abilities Required:
- Ability to perform routine situations and procedures with limited supervision
- Excellent customer service skills
- Strong team player with ability to build positive and collaborative relationships within the ConnectWise organization
- Multi-task working in a fast paced, ever changing work environment
- Organized, self-motivated, eager
- Knowledge of the IT, Professional Services, Customer Relationship Management (CRM) or Enterprise Resource Planning (ERP) markets
- Demonstrate exceptional positioning and qualification skills, with proven evidence of reaching sales objectives
- Strong, professional verbal and written communication skills
Educational/Vocational/Previous Experience Recommendations:
- Requires broad knowledge of job procedures and tools
- Bachelor's degree required in related field or equivalent business experience
- 1+ years of experience in relevant field
- Preferred: Experience in Managed Services, Outbound Business, Sales Development, or Account Management
- Preferred: Experience with Salesforce, Outreach, or Zoominfo
Working Conditions: Onsite
