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Job Description

Key Responsibilities

  • Order Processing: Receive, process, and verify sales orders, issue invoices, and track deliveries.
  • Customer Service: Handle customer inquiries, complaints, and requests via phone, email, or in-person, providing product info and after-sales support.
  • Data Management: Maintain and update customer databases, sales records, and account information.
  • Reporting: Compile and prepare sales reports, track sales trends, and monitor team performance against targets.
  • Team Support: Assist sales representatives with presentations, scheduling, proposals, and coordinating meetings.
  • Liaison: Coordinate with other departments (marketing, finance, logistics) for smooth information flow.

Essential Skills

  • Strong organizational and time-management skills.
  • Excellent communication (written and verbal) and interpersonal abilities.
  • Customer service focus.
  • Proficiency with CRM software and MS Office.
  • Attention to detail.

Key Qualifications

  • High School Diploma minimum; Associate's or Bachelor's in Business Admin, Marketing, or related fields preferred for more responsibility.
  • Near BGC Taguig- deployment
  • Previous sales support, customer service, or administrative roles are highly valuable.
  • Proficiency in MS Office Suite (Excel, Word, PowerPoint).
  • Experience with CRM software (e.g., HubSpot, Salesforce).
  • Familiarity with order processing systems and sales reporting.
  • Excellent written and verbal skills.
  • Strong multitasking, time management, and prioritization.
  • Attention to Detail: Essential for accuracy in records and transactions.
  • Customer Service: Interpersonal skills for dealing with clients.
  • Basic math/numerical skills for sales metrics.
  • Proactive, resourceful, and able to work in a fast-paced, deadline-driven environment.

More Info

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Job ID: 139982673

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