We are looking for an experienced Sales Account Officer to join our Sales and Marketing department. You will act as a liaison between our sales team and our clients, ensuring customer satisfaction.
As a Sales Account Officer, you should showcase excellent communication and negotiation skills. You should also act proactively to address clients needs and facilitate the sale process from beginning to the end. Ultimately, you should contribute to an increase in sales and maintain our company-client relationships at a high standard.
Duties and Responsibilities:
- Manage key accounts
- Act as the point of contact for clients
- Organize regular client meetings to discuss their requirements
- Resolve problems and handle complaints in a timely manner
- Identify new potential customers
- Supervise sales account representatives.
- Ensure budget and time requirements are met
- Stay up-to-date with new features and product launches.
- Establish best practices
- Monitor and report on sales performance analytics
- Suggest innovative ideas to increase sales and improve customer experience.
Qualifications:
- Bachelor's degree in Engineering (e.g., Industrial, Chemical, Mechanical) or Food Technology / Food Science.
- At least 1–3 years of experience in Manufacturing (production, quality assurance, R&D, or process operations), or Technical or B2B sales (preferred).
- Background in manufacturing processes, preferably in food or industrial settings
- Strong sales and account management skills
- Good understanding of technical products and manufacturing systems
- Excellent communication and presentation skills
- Strong negotiation and problem-solving abilities
- Must own a car
- Must have a valid driver's license and knowledge of driving
- Willing to travel for client visits and fieldwork
- Results-oriented and self-motivated
- Strong interpersonal skills
- Organized and detail-oriented
