The IT Resource Manager plays a critical role in ensuring the effective allocation, utilization, and optimization of IT personnel and technical resources across projects and operational initiatives. This role is responsible for aligning resource availability with business priorities, managing capacity planning and forecasting, and supporting performance tracking to ensure timely and successful project delivery.
Key Responsibilities
1. Resource Planning & Allocation
- Develop and maintain comprehensive resource management plans for IT personnel.
- Strategically allocate IT resources across concurrent projects and operational demands.
- Collaborate with project managers to assess and fulfill resource requirements.
2. Capacity Planning & Forecasting
- Forecast future IT resource needs based on project pipelines and organizational growth.
- Monitor and analyze resource utilization to identify gaps, bottlenecks, or inefficiencies.
- Maintain an up-to-date skills inventory and availability matrix for IT staff.
3. Team Management & Collaboration
- Partner with IT leadership to align resource strategies with business and technology goals.
- Support recruitment, onboarding, and continuous development of IT team members.
- Build strong relationships with team members to understand their capabilities, aspirations, and development needs.
4. Reporting & Compliance
- Generate regular reports on resource allocation, utilization, and performance metrics.
- Ensure adherence to internal policies, governance standards, and industry best practices.
- Proactively identify and mitigate risks related to resource constraints or misalignment.
5. Process Improvement
- Continuously evaluate and enhance resource management processes and tools.
- Implement best practices for IT workforce planning, project staffing, and capacity optimization.
Preferred Skills & Qualifications
- Strong analytical, organizational, and communication skills.
- Proven ability to manage multiple priorities in a dynamic, fast-paced environment.
- Experience in Agile, Waterfall, or hybrid project delivery models.
- Excellent interpersonal skills with the ability to influence and collaborate across all levels of the organization
