IT Resource Manager

Key Responsibilities

Resource Planning & Allocation

• Develop and maintain comprehensive resource management plans for IT personnel.
• Strategically allocate IT resources across concurrent projects and operational demands.
• Collaborate with project managers to assess and fulfill resource requirements.

Capacity Planning & Forecasting

• Forecast future IT resource needs based on project pipelines and organizational growth.
• Monitor and analyze resource utilization to identify gaps, bottlenecks, or inefficiencies.
• Maintain an up-to-date skills inventory and availability matrix for IT staff.

Team Management & Collaboration

• Partner with IT leadership to align resource strategies with business and technology goals.
• Support recruitment, onboarding, and continuous development of IT team members.
• Build strong relationships with team members to understand their capabilities, aspirations, and development needs.

Reporting & Compliance

• Generate regular reports on resource allocation, utilization, and performance metrics.
• Ensure adherence to internal policies, governance standards, and industry best practices.
• Proactively identify and mitigate risks related to resource constraints or misalignment.

Process Improvement

• Continuously evaluate and enhance resource management processes and tools.
• Implement best practices for IT workforce planning, project staffing, and capacity optimization.

Preferred Skills & Qualifications

• Strong analytical, organizational, and communication skills.
• Proven ability to manage multiple priorities in a dynamic, fast-paced environment.
• Experience in Agile, Waterfall, or hybrid project delivery models.
• Excellent interpersonal skills with the ability to influence and collaborate across all levels of the organization