About the job
The Recruitment Manager–Business Professionals role will work closely with the Business Professional Recruitment Lead and Regional Directors of Recruitment to deliver a first-class recruitment experience to all Business Professional candidates and Hiring Managers across in-market offices and centers. This role will support and mentor Specialist/s and Coordinator/s.
Collectively, they will ensure the execution of full life-cycle recruitment processes (internal and external) are achieved within set benchmarks, whilst undertaking the delivery and coordination of a hands-on and direct sourcing strategy to attract and hire qualified talent.
Main responsibilities:
- Work closely with the Business Professional Recruitment Lead to efficiently manage and execute all Business Professional recruitment related activities, with a focus on attracting and hiring qualified talent across all offices and centers
- Execute the filling of approved vacancies, aligned with the needs of the business
- Heavily utilize direct sourcing methodologies, using appropriate talent attraction strategies to deliver lateral talent, reducing dependency on agencies and to reduce overall agency and head-hunter costs
- Ensure consistent compliance with employment laws, internal policies and risk management protocols when recruiting across locations/geographies
- Develop and maintain relationships with functional Directors, understanding unique staffing requirements/challenges across different functions of business & professional services
- Manage vacancies across all Business Professional functions globally, with support from Specialists and Coordinators, including direct sourcing, talent pipeline development, application management, screening, shortlisting, pre-interviewing, offer administration, due diligence, and onboarding activities
- Provide deep functional knowledge and expertise, acting as a trusted advisor across the function and the business
- Partner with and ensure effective collaboration and communication with in-market and centre functional teams and administrators to drive best-in-class recruitment and functional cohesiveness
- With support of Specialists and Coordinators, ensure interviews are scheduled in a timely and efficient manner and hiring managers are regularly updated on vacancy status; leverage AI scheduling capabilities to increase efficiency
- Work with Recruitment Directors to define and track recruitment KPIs that are measurable (e.g. time-to-fill, time-to-hire, offer acceptance rate, candidate source, cost savings etc.), and provide regular reporting updates against these
- Work with Business Professional Recruitment Lead and Recruitment Operations team to explore/develop AI-driven workflows for resume review, talent matching and pipeline management (including leveraging Avature)
- Adhere to all workforce planning and hiring approvals / budgeting processes
- Create a process for the unified Business Professional team (Coordinators/Specialists) to ensure delivery of a consistent high-quality pipeline of passive and interested inclusive talent
- Maintain database of preferred external agencies and supplier terms
- Ensure that all recruitment processes support the Firm's brand and that the Firm provides a world-class candidate experience throughout the selection process
- Participate in various recruiter organizations to increase personal networking, knowledge sharing and promotion of the Firm
- Drive continuous improvement to ensure recruitment practices evolve with business needs
- Support ad-hoc projects as assigned by the Directors of Recruitment
Skills and experience:
- A bachelor's degree or equivalent
- Extensive recruiting experience, at Manager level and across business professional populations, in a professional services organization and/or large law firm
- Strong international recruitment experience as part of a wider recruiting function
- Demonstrated success in direct sourcing methodologies and delivery
- Strong people management skills and able to develop others via coaching, mentoring and delivering performance feedback
- Extensive experience in leading professional and business services recruitment and delivering operational excellence across functional teams (e.g. Finance, Operations, Human Resources, IT, Business Development, Marketing, Communications, and other support functions)
- Technologically capable with experience in working with and maintaining Applicant Tracking Systems and adopting AI to streamline hiring processes
- Excellent written and oral communication, interpersonal and presentation skills, with a proven ability to relate to and gain the confidence of people
- Able to work at pace, problem solve and deliver solutions against tight timelines
- Excellent communication skills with both team members, direct reports and senior and executive stakeholders
- Entrepreneurial mindset: comfortable working with minimal direction and proactively takes initiative within a globally dispersed team
- Able to bring good judgement and empathy to sensitive situations
Reports to: Business Professional Recruitment Lead
Position type: Specialist
Development framework: Manager
