Conduct interviews to assess communication skills and gauge job fit for entry level positions (CSR, TSR and Sales Agents)
Administer tests and assist in presenting job offer
Assess system-wide recruitment needs and carry out action plan to meet required staffing needs
Ensure and maintain the Customer Experience by establishing good relationship with our business partners both internally and externally, giving accurate and timely feedback of their requests, issues or concerns
Meets overall recruitment performance/goals
Complete necessary reports, ad hoc reports as required
Accountable for the account/s handled
On time delivery of closing requirements given the target SLA.
Point of contact in close coordination with the hiring department in terms of calibrating, negotiating, strategizing and closing requirements.
Responsibilities
Accountable for the account/s handled
On time delivery of closing requirements given the target SLA.
Point of contact in close coordination with the hiring department in terms of calibrating, negotiating, strategizing and closing requirements.
Qualifications
Bachelor's Degree in Psychology or equivalent
Atleast 1 year experience specializing in volume recruiting in a BPO setting.
At least 18 years of age
Intermediate knowledge in MS Office applications
Knowledge in utilizing online job portals for sourcing activities
Excellent communication skills
Must possess effective organizational skills and time management skills
Ability to work on several hiring targets simultaneously
Ability to come up with sound and accurate decisions in any given circumstance
Ability to exhibit professionalism
Demonstrated ability to work with a team
Demonstrated ability to communicate effectively and professionally with internal and external associates
Ability to work independently with minimal supervision, meeting multiple deadlines in a high pressure environment.
Ability to work a flexible schedule (shifting schedule)