PLANNING
- Define, strategize, and justify the entire plan for the project in coordination with the different internal teams. This includes but is not limited to the following: team allocation, timelines, budget, and process.
- Collaborate with Account Management Team to determine breakdown of project inclusions
- Collaborate with Servicing Teams to determine and monitor task assignments, project member appointments and timelines
- CollaborateFinance Team to determine billable tasks and projects
DELIVERY
- Implement & monitor execution of the project plan in meeting the organization goal for project schedule, budget, and quality expectation.
- Proactively identify risks and other issues that may arise to mitigate them in a timely manner.
- Facilitate the day-to-day management of ongoing projects, including the daily scrum, sprint planning, sprint demo and retrospective meetings.
SATISFACTION
- Aid in managing Servicing Team's workload capacity, competency, and satisfaction in accomplishing agency projects.
- Aid the Account Management Team to satisfy client relationship and expectations for all agency deliverables. To ensure contracted product & work requirements are fulfilled.
- Report accurate project status internally to management, and to relevant customer stakeholders.
REQUIREMENTS
REQUIRED QUALIFICATIONS
- Bachelor's degree in Business, IT, Engineering, or related field
- 2 to 5 years experience in project/program management, Scrum Master or Agile Coach
- Strong understanding of Scrum, Agile, and Lean principles
- Strong experience managing complex, cross-functional program & projects
- Proven ability to manage timelines, and dependencies
- Experience supporting multiple teams in a software development environment
- Excellent communication, facilitation, and conflict-resolution skills
- Excellent stakeholder management and executive communication skills
- Candidate must be willing to work on-site if required, but will otherwise have the flexibility to work from anywhere
PREFERRED QUALIFICATIONS
- Certified Scrum Master (CSM), PSM, PMP, PgMP, SAFe Agilist, or equivalent certification
- Experience in Agile, hybrid, or scaled Agile environments
- Experience working with product, engineering, and business teams
- Familiarity with Jira, Confluence, or similar tools
BENEFITS
DIGITAL WORK MADE REFRESHING FOR YOU
Digital isn't the easiest industry to be part of — it's always on and always evolving. The client pressure is real, but with the right support and programs in place, you'll know you've got it — and we gotchu too as part of one of only two agencies in the Philippines certified as a Great Place to Work.
BEST SUPPORT FAM
- Immerse in a supportive atmosphere with uplifting mentors and teams.
- Vibe with us through monthly employee programs and events
- Get recognized for your hustle – we celebrate wins
DIGITAL 1ST PRODUCTIVITY
- Level up on efficiency through Digital 1st equipment, tools, and systems.
- Boost your skills with in-house learning programs and company-sponsored training
- Stay agile by adhering to SCRUM and Agile methodologies and rituals.
FULFILLING BREAKTHROUGHS
- Own your career path with regular appraisals and growth opportunities.
- Rotate through diverse projects, gaining exposure to different languages, frameworks, and platforms
- Use your leaves in any way you like – for catching up, pursuing your passions, or contributing to the community.
- Stay healthy and secured with HMO and life insurance, plus all-around support from different experts on mental health, nutrition, finances, and more.
